Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERMALITA MOTAYNE

Phlebotomist
Georgetown

Summary

Phlebotomist with over 4 years of experience in a fast-paced hospital environment. Certified in venipuncture, capillary puncture, and other special collection techniques.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Phlebotomist

Georgetown Public Hospital Corporation
Georgetown, Demerara-Mahaica Region
08.2021 - Current
  • Kept track of the specimens I collected by initialing, and noting the date and time of collection
  • Gathered tourniquets, needles, and blood collection devices to prepare work trays
  • Used vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles to collect blood samples
  • Kept patients safe by adhering to infection control, sharps disposal, and biohazardous waste disposal guidelines
  • Checked blood and specimen collection orders for accuracy, notifying nurses or physicians if there were any discrepancies between the order and the nursing station logs
  • Spoke with the patient in order to obtain information for lab records, as well as to alleviate fear or anxiety and maximize cooperation
  • Venipuncture and other CT procedures were performed by me
  • Conducted bedside tests, such as bleeding time tests
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

Dispatcher

North East Taxi Service
Georgetown, Demerara-Mahaica Region
01.2013 - 03.2020
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
  • Had an excellent attendance record and was always on time for work
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed dispatching, routing, and tracking of 30 fleet vehicles.

Data Entry Clerk

National Insurance Scheme
Georgetown, Demerara-Mahaica Region
06.2014 - 12.2014
  • Processed confidential tax form information with care and precision
  • Corrected any data entry errors to avoid issues like duplication or data degradation in the future
  • Maintained optimal quality levels to avoid critical errors and support team performance goals
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.

Customer-Service Representative

Popeyes Restaurant Guy
Georgetown, Demerara-Mahaica Region
08.2012 - 09.2012
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Certificate - Phlebotomy

Qualitest Training Institute
57 Dennis Street, Georgetown
08.2020 - 11.2020

Certificate -

Computer World Institute
Gordon St, Kitty, Georgetown
06.2014 - 06.2014

High School Diploma -

Christ Church Secondary
Camp& Middle Street
09.2006 - 09.2012

Skills

Data entry

Patient care

Order of draw

Sample and specimen collection

Blood collection techniques

Patient confidentiality

Specimen handling

Quality control

Patient preparation

Pediatric phlebotomy

Specimen labeling procedures

Recording data

Personal protective equipment usage

Venipuncture and capillary puncture

Communication

Timeline

Phlebotomist

Georgetown Public Hospital Corporation
08.2021 - Current

Certificate - Phlebotomy

Qualitest Training Institute
08.2020 - 11.2020

Certificate -

Computer World Institute
06.2014 - 06.2014

Data Entry Clerk

National Insurance Scheme
06.2014 - 12.2014

Dispatcher

North East Taxi Service
01.2013 - 03.2020

Customer-Service Representative

Popeyes Restaurant Guy
08.2012 - 09.2012

High School Diploma -

Christ Church Secondary
09.2006 - 09.2012
ERMALITA MOTAYNEPhlebotomist