ERMALITA MOTAYNE
Phlebotomist
Georgetown
Summary
Phlebotomist with over 4 years of experience in a fast-paced hospital environment. Certified in venipuncture, capillary puncture, and other special collection techniques.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Phlebotomist
Georgetown Public Hospital Corporation
Georgetown, Demerara-Mahaica Region
08.2021 - Current
- Kept track of the specimens I collected by initialing, and noting the date and time of collection
- Gathered tourniquets, needles, and blood collection devices to prepare work trays
- Used vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles to collect blood samples
- Kept patients safe by adhering to infection control, sharps disposal, and biohazardous waste disposal guidelines
- Checked blood and specimen collection orders for accuracy, notifying nurses or physicians if there were any discrepancies between the order and the nursing station logs
- Spoke with the patient in order to obtain information for lab records, as well as to alleviate fear or anxiety and maximize cooperation
- Venipuncture and other CT procedures were performed by me
- Conducted bedside tests, such as bleeding time tests
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Dispatcher
North East Taxi Service
Georgetown, Demerara-Mahaica Region
01.2013 - 03.2020
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
- Had an excellent attendance record and was always on time for work
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of 30 fleet vehicles.
Data Entry Clerk
National Insurance Scheme
Georgetown, Demerara-Mahaica Region
06.2014 - 12.2014
- Processed confidential tax form information with care and precision
- Corrected any data entry errors to avoid issues like duplication or data degradation in the future
- Maintained optimal quality levels to avoid critical errors and support team performance goals
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Customer-Service Representative
Popeyes Restaurant Guy
Georgetown, Demerara-Mahaica Region
08.2012 - 09.2012
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Certificate - Phlebotomy
Qualitest Training Institute
57 Dennis Street, Georgetown 08.2020 - 11.2020
Certificate -
Computer World Institute
Gordon St, Kitty, Georgetown 06.2014 - 06.2014
High School Diploma -
Christ Church Secondary
Camp& Middle Street 09.2006 - 09.2012
Skills
Data entry
Patient care
Order of draw
Sample and specimen collection
Blood collection techniques
Patient confidentiality
Specimen handling
Quality control
Patient preparation
Pediatric phlebotomy
Specimen labeling procedures
Recording data
Personal protective equipment usage
Venipuncture and capillary puncture
Communication
Timeline
Phlebotomist
Georgetown Public Hospital Corporation
08.2021 - Current
Certificate - Phlebotomy
Qualitest Training Institute
08.2020 - 11.2020
Certificate -
Computer World Institute
06.2014 - 06.2014
Data Entry Clerk
National Insurance Scheme
06.2014 - 12.2014
Dispatcher
North East Taxi Service
01.2013 - 03.2020
Customer-Service Representative
Popeyes Restaurant Guy
08.2012 - 09.2012
High School Diploma -
Christ Church Secondary
09.2006 - 09.2012
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