Summary
Overview
Work History
Education
Skills
Reading
Languages
Timeline
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Erwany Oliveira

Munich

Summary

Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

18
18
years of professional experience

Work History

Retail Sales Assistant

Sistec
Luanda Angola
05.2006 - 03.2008
  • Increased sales by providing exceptional customer service and product knowledge.
  • Improved store appearance with effective merchandising and creative displays.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
  • Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.

District Sales Manager

Zara Inditex
Coimbra, Portugal
07.2011 - 08.2013
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Expanded market share with targeted account management and new business development initiatives.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
  • Contributed to company growth by identifying new market opportunities for product expansion.
  • Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Prepared sales presentations for clients showing success and credibility of products.

Accounting Intern

Bilendo GMBH
MUNICH GERMANY
10.2013 - 02.2015
  • Enhanced financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
  • Assisted in streamlining financial processes for improved efficiency through automation implementation.
  • Prepared accurate financial reports by compiling data and analyzing trends for management review.
  • Improved internal controls with the development of new policies and procedures to mitigate risks.
  • Supported month-end closing activities, ensuring timely and accurate reporting of financial results.
  • Increased efficiency within the accounts payable department by implementing a new invoice tracking system.
  • Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to managementclients.
  • Participated in special projects as needed, providing valuable input based on acquired skills and expertise in accounting principles.

Assistant to the President and CEO

Bilendo GMBH
Munich, Germany
03.2015 - Current
  • Streamlined executive communication by managing the President and CEO''s email, calendar, and phone calls.
  • Enhanced efficiency by organizing travel arrangements, accommodations, and itineraries for the President and CEO.
  • Prepared comprehensive meeting agendas, taking detailed minutes to ensure accurate documentation of decisions made.
  • Managed sensitive information with discretion, maintaining confidentiality of private company data and high-level discussions.
  • Assisted in the development of strategic initiatives by conducting research, performing analyses, and presenting findings to executive leadership.
  • Developed strong relationships with external stakeholders through professional correspondence on behalf of the President and CEO.
  • Promoted a positive work environment through effective communication between executives and staff members at all levels within the organization.
  • Optimized administrative support by training new hires in office procedures specific to supporting executive leadership.
  • Used advanced software to prepare documents, reports, and presentations.
  • Performed research to collect and record industry data.

Education

High School Diploma -

Escola Sao José De Cluny
Luanda, Angola
11.2004

Bachelor of Science - Management

Instituto Politécnico De Tecnologias E Ciencias
Luanda, Angola
06.2009

Master of Science - Accounting Abd Business Taxation

COIMBRA BUSINESS SCHOOL
Coimbra, Portugal
06.2013

Doctorate - Economics

Bonn Graduate School of Economics
Bonn, Germany
02.2015

Skills

  • Data analysis
  • Project coordination
  • Human resources support
  • Research capabilities
  • Team collaboration
  • Budget management
  • Executive support
  • Exceptional communication
  • Presentation development
  • Confidentiality maintenance
  • Multitasking proficiency
  • Strong organization
  • Office administration
  • Social Media Knowledge
  • Report Analysis
  • Schedule & Calendar Planning
  • Mail Handling
  • Project Management
  • Legal Administrative Support
  • Interpersonal Communication
  • Financial Services
  • Accounting
  • Meeting Planning

Reading

I enjoy reading about personal development and everything related to economics.

Languages

Portuguese
Advanced (C1)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
German
Upper intermediate (B2)

Timeline

Assistant to the President and CEO

Bilendo GMBH
03.2015 - Current

Accounting Intern

Bilendo GMBH
10.2013 - 02.2015

District Sales Manager

Zara Inditex
07.2011 - 08.2013

Retail Sales Assistant

Sistec
05.2006 - 03.2008

High School Diploma -

Escola Sao José De Cluny

Bachelor of Science - Management

Instituto Politécnico De Tecnologias E Ciencias

Master of Science - Accounting Abd Business Taxation

COIMBRA BUSINESS SCHOOL

Doctorate - Economics

Bonn Graduate School of Economics

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