Esther Nabustebi
Dubai,Dubai
Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
SALES REPRESANTIVE
LIWA TRADING STORES
DUBAI , UNITED ARAB EMIRATES
01.2021 - 09.2022
- Built long-term relationships with customers and generated referrals from existing clients.
- Maintained contact with customers throughout sales and pre-delivery process.
- Updated CRM software with contract records, renewal timeframes and customer details.
- Collaborated with management to review and approve profitable, beneficial customer contract terms.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Created and implemented area-wise market sector sales and development plans.
- Boosted sales performance, establishing clear, measurable sales objectives for each territory.
- Created world-class sales strategy to achieve established targets.
- Customized promotional strategies to meet needs of different clients, products and services.
- Managed client relationships from early stages of sales process through to post-sales
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
Sales Assistant /Customer care
SAMSUNG
Dubai, UAE
01.2017 - 04.2020
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
- Received and processed product returns.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Collaborated with sales managers to meet target quotas.
- Maintained knowledge of products and features to provide recommendations to customers.
BARISTA/WAITRESS
PRUNES CAFE
Kampala, Uganda
01.2013 - 12.2015
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
Education
A-Levels - BUSINESS ADMINISTRATION
NAMALERE GIRLS HIGH SCHOOL
KAMPALA , UGANDA 01.2010
Skills
- Salesforce proficiency
- Business growth strategies
- Sales goal attainment
- Competitive and trend analysis
- Sales forecasting methods
- Sales training
- Complex negotiations
- Relationship management
Timeline
SALES REPRESANTIVE
LIWA TRADING STORES
01.2021 - 09.2022
Sales Assistant /Customer care
SAMSUNG
01.2017 - 04.2020
BARISTA/WAITRESS
PRUNES CAFE
01.2013 - 12.2015
A-Levels - BUSINESS ADMINISTRATION
NAMALERE GIRLS HIGH SCHOOL
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