ESZTER LEVAI-BALAZS

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Passionate about learning and committed to continual improvement.
• Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
• Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.

Leading, organizing and executing divisional and cross-divisional exercises with various senior stakeholders (internal and external) reporting to EMEA site management teams to find risks, gaps and improve resiliency.

• Contributes to Risk assessment activities of divisions (also supports with BIAs, ERM administration).
• Delivered 19 exercises and projects since 2021 December accurately without delay.
• Engagement with senior management by reporting the overall status of the business resilience program
• Developed strong communication and organizational skills through working on group projects.
• Self-motivated, with a strong sense of personal responsibility.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.
• Paid attention to detail while completing assignments.
• Demonstrated leadership skills in managing projects from concept to completion.
• Identified issues, analyzed information and provided solutions to problems.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Strengthened communication skills through regular interactions with others.
• Learned and adapted quickly to new technology and software applications.
• Organized and detail-oriented with a strong work ethic

Planning, managing and documenting changes across division with improvement in the focus of activities

• Developed Continuous Improvement/Lean production training programs and introduced cross-divisional training platform for new hires as well as senior employees
• Close and Professional collaboration with technology and business stakeholders to get better understanding of their work and training requirements - conducted 27 short trainings (2 per month)
• Developed Lessons Learned platform connected to user trainings and action items from activities to ensure adaption levels are adequate.
• Developed strong organizational and communication skills through coursework and volunteer activities.

Coordinating and supporting Project Management Office activities, while directly reporting to Board of Directors (C suite executives) and ensuring clean communication between BoD and PMO.

• Participating in or leading 19 projects on behalf of BoD (e.g. introduction of new IT systems for cash management, process improvement, adjustments in existing processes in financial disclosures (adjustments due to IFRS changes) etc.).
• Participating in ca. 50 Banking Committee meetings (Board. Supervisory Board, Risk Committee, Client Governance Committee meetings) as presenter and chief secretary (minute taking, shaping of agenda, organizing session).
• Having insight into Bank sales and risk strategies.
• First point of contact for external (National Banks and AUDIT) and internal requests for bank (both in English and in German).
• Participating in internal communication and marketing related tasks.
• Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
• Oversaw quality assurance testing on new installations.

Managing and consulting own portfolio consisting of ca. 150 international corporate clients based on their unique needs and requirements

• Acquisition of new Clients, while supporting seniors with Client acquisition
• Managed usually over 50 customer call per day
• Communicating with other departments to ensure effective flow of information and enhance cooperation with clients.
• Proven ability to learn quickly and adapt to new situations.
• Gained extensive knowledge in data entry, analysis and reporting.
• Cultivated interpersonal skills by building positive relationships with others.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proved successful working within tight deadlines and fast-paced environment.