Eve Yezek
Spangdahlem
Summary
Honest professional providing exemplary care and compassion to youngsters experiencing life disruptions. Youth Counselor helping children and teens develop coping skills to solve problems. Eager to use my experience in related roles to bring value to new opportunity. Smart and empathetic with strong knowledge of cognitive behavior technique and standard coping mechanisms. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always willing to work extra shifts/hours to meet client/staff needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Counselor
Four Oaks Family and Children Services
02.2023 - 09.2024
- Tended to everyday needs of children with mental health disorders, severe/non-severe trauma, behavioral health, and intellectual disabilities. (All meals, hygiene routines, bed time routines, all appointments, school, etc.)
- Supported individuals dealing with mental health and emotional issues.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Coordinated youth activities to enhance life quality and self-esteem.
- Helped youth develop and achieve personal goals with close support. (Weekly Goals)
- Created and implemented individualized plans for individual youth.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Provided crisis intervention and emotional support to youth.
- Encouraged children to talk issues out with others, without anger, which eased tense situations.
- Established and maintained relationships with youth, families, and workers (social workers, therapists etc.).
- Implemented variety of fun and recreational activities for residents.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Educated clients on dangers of substance abuse and prevention techniques.
- Facilitated group counseling sessions to support and encourage client growth. (Daily Groups, 2-4 a day)
- Determined clients' risk of self-harm or other dangerous behaviors.
- Worked closely with suicidal clients, keeping them safe.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT). (Through various groups, or when processing tense situations)
- Listened to clients' concerns and provided encouragement and support.
- Adapted counseling techniques to best suit individual needs of each client.
- Assisted clients in exploring feelings and understanding behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients. (Attended weekly team meetings, work group chats, and checked work email several times daily.).
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Designed safe and supportive environment for clients to discuss issues.
- Supervised meetings/phone calls with family members as needed to help create support system for clients.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning. (Weekly Goals, Daily Groups)
- Stayed up to date on all trainings/certifications. Attended all required trainings.
- Worked lots of extra hours/shifts to cover openings/call offs.
- Worked with youth ages 6-18.
Assistant Manager/Cashier/Customer Service
Casey's general store
02.2022 - 01.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Completed Bank Runs
Housekeeper
Holiday Inn Express and Suites
08.2021 - 02.2022
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Sorted, laundered and put away various laundry items.
- Hang, cleaned and rehung draperies to maintain freshness.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Handled requests for extra linens, toiletries and other supplies.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Checked other housekeepers rooms to ensure they are ready for guests.
Daycare Teacher
LAKE MILLS COMMUNITY PRESCHOOL AND DAYCARE
08.2020 - 12.2021
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Organized and supervised large and small group activities.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Modeled positive behavior and communication skills for students.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Guided students to develop social, emotional and physical skills.
- Created safe and nurturing learning environment for preschoolers.
- Supported students in developing self-esteem and self-confidence.
- Monitored classroom to verify safe and secure environment.
- Established positive relationships with students and families.
Housekeeper
Hampton Inn
05.2020 - 09.2020
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Sorted, laundered and put away various laundry items.
- Hang, cleaned and rehung draperies to maintain freshness.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Handled requests for extra linens, toiletries and other supplies.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Sandwich Artist
Subway
06.2019 - 07.2020
- Shared information with customers about menu items, preparation methods, and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Greeted guests, promoted specials, and took orders.
- Trained team members to prepare sandwiches and other items according to instructions.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Prepared and presented food in compliance with health and safety guidelines.
- Kept workplace clean and organized in line with restaurant policies.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded dishwasher and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, soups and sandwiches for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
Northwood-Kensett Jr./Sr. High School
Northwood Iowa05-2020
Skills
- Youth crisis tactics
- Youth guidance
- Paperwork and reporting
- Verbal and written communication
- Stress management techniques
- Positive reinforcement
- Safe environment planning
- Skill building
- Behavior modeling
- Behavior management
- Crisis intervention
- Crisis management
- Parent and caregiver rapport
- Youth supervision
- Mental health support
- Life skills training
- Suicide prevention
- Youth advocacy
- Team collaboration
- Recreational activities
Certification
- Trauma Informed Care 1 & 2
- Youth Worker 101 & 102
- Therapeutic Crisis Intervention
- Rainbow Dance
- Kinnect
- CPR First Aid
- Run, Hide, Fight
- Fire Safety
Timeline
Youth Counselor
Four Oaks Family and Children Services
02.2023 - 09.2024
Assistant Manager/Cashier/Customer Service
Casey's general store
02.2022 - 01.2023
Housekeeper
Holiday Inn Express and Suites
08.2021 - 02.2022
Daycare Teacher
LAKE MILLS COMMUNITY PRESCHOOL AND DAYCARE
08.2020 - 12.2021
Housekeeper
Hampton Inn
05.2020 - 09.2020
Sandwich Artist
Subway
06.2019 - 07.2020
High School Diploma -
Northwood-Kensett Jr./Sr. High School
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