Fabian Goetzens
Technology Consultant Manager
London City
Summary
Dynamic and results-driven professional with extensive experience in leading transformation initiatives across multiple industries, particularly banking and technology. Proven ability to design and implement strategic roadmaps, manage cross-functional teams, and drive innovation. Expert in problem-solving within complex environments, leveraging data insights and stakeholder collaboration to drive impactful solutions.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Technology Consulting Manager
Accenture
London
02.2023 - Current
- Lead large-scale implementations as part of the Delivery Leadership team
- Oversee project execution, ensuring alignment with client objectives and industry best practices
- Manage cross-functional teams and drive collaboration across business and technical groups
- Provide strategic guidance on CRM and SaaS implementations, ensuring seamless integrations
- Lead change management initiatives to drive adoption and operational efficiency
Principal Services Consultant - DACH
HubSpot
London
01.2022 - 02.2023
- Led enterprise implementation projects across EMEA
- Provided strategic consulting and project management for customer success
- Advised on business processes, change management, and deployment planning
Implementation Consultant
nCino
London
01.2020 - 01.2022
- Managed implementations for Hamburg Commercial Bank, Barclays, and Santander
- Designed and configured solutions per Salesforce best practices
- Led Steering Committee and Design Authority meetings
Solutions Specialist, Event Management & Integrations
Cvent
London
01.2019 - 01.2020
- Conducted client training on the Cvent Suite in English and German
- Established CRM integrations and managed client accounts
EMEA CPU+ Support Supervisor
Apple International
Cork
01.2018 - 01.2019
- Supervised CPU+ support operations across EMEA
- Led process improvements to enhance service efficiency
Education
Bachelor of Arts - Global Business Management
Hochschule Mittweida
Mittweida, Germany 01.2015 - 01.2018
Bachelor of Arts - Hospitality And Tourism Management
European Media And Business Academy
Düsseldorf, Germany 01.2015 - 01.2018
Skills
- Digital transformation leadership
- Change and project management
- CRM and SaaS implementation
- Coaching and mentoring
- Business analysis
- Organizational development
- Innovation management
- Project management
- Account management
- Client relationships
- Operations management
- Work Planning and Prioritization
Certification
HubSpot CRM Certification, HubSpot, 01/01/22, Present
Timeline
Technology Consulting Manager
Accenture
02.2023 - Current
Principal Services Consultant - DACH
HubSpot
01.2022 - 02.2023
Implementation Consultant
nCino
01.2020 - 01.2022
Solutions Specialist, Event Management & Integrations
Cvent
01.2019 - 01.2020
EMEA CPU+ Support Supervisor
Apple International
01.2018 - 01.2019
Bachelor of Arts - Global Business Management
Hochschule Mittweida
01.2015 - 01.2018
Bachelor of Arts - Hospitality And Tourism Management
European Media And Business Academy
01.2015 - 01.2018
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