Hi, I’m
Faisal Liban
Salesperson
Thurmansbang,Bayern
Overview
3
years of professional experience
Work History
Own BusinessNairobi
Cosmetics and Fragrances Sales Manager
02.2018 - 05.2021
Job overview
Owner/Manager, Cosmetics Shop
*October 2018 – February 2021*
- Successfully managed and operated my own cosmetics and fragrance shop while simultaneously pursuing my studies.
- Balanced academic responsibilities with business management, developing strong time management and multitasking skills.
- Gained in-depth experience in customer service by interacting with a diverse clientele, mastering the art of effective communication and customer engagement.
- Enhanced my ability to understand customer needs and preferences, leading to increased customer satisfaction and repeat business.
- Developed and executed marketing strategies to promote the shop, resulting in steady growth and profitability.
Education
Volkshochschule Waldkirchen, Germany
2021
University Overview
24.02.2021 - 10.09.2022. German language Niveau A1
01.09.2022 - 10.09.2023. German language Niveau A2
10.09.2023 - 01.08.2024. Cooperarive Work Integration year with successful Language skills at level B1.2 according to the Common European Framework of Reference for Languages
(GER)
Kakuma Secondary Highschool Kakuma
09.2019
University Overview
01.01.2011 - 09.10.2018 primary school in Kenya Kakuma refugee camp
10.01.2019 - 10.01.2021 Highschool in Kenya refugee camp
Unity Primary School ( 8 Classes )Kakuma Refugee Camp
09.2018
University Overview
From 10.01.2011 Class 1. - 09.10.2018 class 8
Skills
Account management
Trained in consumer marketing
B to B sales
Sales processes
Sales Reporting
Territory Management
Direct sales
Languages
English
Upper intermediate (B2)
Arabic
Intermediate (B1)
German
Upper intermediate (B2)
Swahili
Advanced (C1)
Native language, Somali
Bilingual or Proficient (C2)
My hobbies:
My hobbies:
Jogging
Football
Running
Lifting
Strengths
Strengths
Strengths*
- **Kind and Respectful**: I am naturally empathetic and treat everyone with the utmost respect, which allows me to provide excellent customer service and maintain a positive atmosphere on board.
- *Hospitality-Oriented*: With a strong focus on hospitality, I ensure that passengers feel welcome and comfortable throughout their journey, providing personalized attention to meet their needs.
*Patient and Calm Under Pressure : I possess a high level of patience and remain calm in challenging situations, enabling me to handle difficult scenarios with grace and efficiency.
*Friendly and Approachable*
My friendly demeanor helps me connect with passengers and colleagues easily, creating a warm and pleasant environment during flights.
Contact
Contact
Nationality: Somalia
Timeline
Cosmetics and Fragrances Sales Manager
Own Business
02.2018 - 05.2021
Volkshochschule
Kakuma Secondary Highschool
Unity Primary School ( 8 Classes )