Hi, I’m
Faisal Liban
Salesperson
Thurmansbang,Bayern
Overview
3
years of professional experience
Work History
Own BusinessNairobi
Cosmetics and Fragrances Sales Manager
02.2018 - 05.2021
Job overview
Owner/Manager, Cosmetics Shop
*October 2018 – February 2021*
- Successfully managed and operated my own cosmetics and fragrance shop while simultaneously pursuing my studies.
- Balanced academic responsibilities with business management, developing strong time management and multitasking skills.
- Gained in-depth experience in customer service by interacting with a diverse clientele, mastering the art of effective communication and customer engagement.
- Enhanced my ability to understand customer needs and preferences, leading to increased customer satisfaction and repeat business.
- Developed and executed marketing strategies to promote the shop, resulting in steady growth and profitability.
Education
Volkshochschule Waldkirchen, Germany
2021
University Overview
24.02.2021 - 10.09.2022. German language Niveau A1
01.09.2022 - 10.09.2023. German language Niveau A2
10.09.2023 - 01.08.2024. Cooperarive Work Integration year with successful Language skills at level B1.2 according to the Common European Framework of Reference for Languages
(GER)
Kakuma Secondary Highschool Kakuma
09.2019
University Overview
01.01.2011 - 09.10.2018 primary school in Kenya Kakuma refugee camp
10.01.2019 - 10.01.2021 Highschool in Kenya refugee camp
Unity Primary School ( 8 Classes )Kakuma Refugee Camp
09.2018
University Overview
From 10.01.2011 Class 1. - 09.10.2018 class 8
Skills
Account management
Languages
English
Upper intermediate (B2)
Arabic
Intermediate (B1)
German
Upper intermediate (B2)
Swahili
Advanced (C1)
Native language, Somali
Bilingual or Proficient (C2)
My hobbies:
My hobbies:
Jogging
Football
Running
Lifting
Strengths
Strengths
Strengths*
- **Kind and Respectful**: I am naturally empathetic and treat everyone with the utmost respect, which allows me to provide excellent customer service and maintain a positive atmosphere on board.
- *Hospitality-Oriented*: With a strong focus on hospitality, I ensure that passengers feel welcome and comfortable throughout their journey, providing personalized attention to meet their needs.
*Patient and Calm Under Pressure : I possess a high level of patience and remain calm in challenging situations, enabling me to handle difficult scenarios with grace and efficiency.
*Friendly and Approachable*
My friendly demeanor helps me connect with passengers and colleagues easily, creating a warm and pleasant environment during flights.
Contact
Contact
Nationality: Somalia
Timeline
Cosmetics and Fragrances Sales Manager
Own Business
02.2018 - 05.2021
Volkshochschule
Kakuma Secondary Highschool
Unity Primary School ( 8 Classes )
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