Hi, I’m
Faizul Faiz Bin Mansuri
Kitchen Helper
Berlin
Work Preference
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
21
years of professional experience
3
Languages
2
years of post-secondary education
Work History
Grun Deli GmBH
Kitchen Hand
04.2024 - Current
Job overview
- Followed recipes and chef instructions to prepare food correctly.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Transported food items from storage areas to kitchen for prepping.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Learned other teammates' work tasks to train as backup.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Assisted in training new kitchen hands, leading to more competent and efficient kitchen staff.
- Maintained high personal grooming standards and uniform presentation.
- Pushed, pulled and transported large loads and objects.
- Trained new staff on food preparation and safety procedures.
- Followed food safety practices and sanitation guidelines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Cleaned and maintained work areas, equipment and utensils.
- Streamlined waste disposal procedures, minimizing environmental impact and promoting sustainability.
- Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.
Gorillas
Delivery Rider
03.2022 - 02.2024
Job overview
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Successfully avoided time delivery delays by carefully planning best routes.
- Fostered positive working relationships with regular customers.
Gorillas Berlin, Treptow
Council President
01.2023 - 01.2024
Job overview
- Conducted head counts to help predict outcome of upcoming votes.
- Drafted legislation and amendments, wrote government policies and established budgets.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Presided over union meetings and promoted agendas with transparent information for union workers.
- Partnered with workplace officials to refine and implement strategic plans while aligning workplace priorities with union core mission.
- Cultivated strong and transparent relationship with workplace to promote open communication about problematic issues against stated milestones and goals.
- Collaborated with union members to build diverse and inclusive board of representatives highly engaged and willing to negotiate to improve workplace.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Established innovative policies to improve organizational performance and increase customer satisfaction.
Abbelen
Food Production Worker
04.2020 - 10.2021
Job overview
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Prepared and built food items according to standardized recipes and directions.
- Followed production list provided by supervisor.
- Broke down, cleaned, and sanitized work stations at end of shift.
- Operated food production equipment safely and responsibly for quality output.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Assembled and packaged food items securely to meet company standards.
- Monitored food production and quality control to achieve agreed standards.
- Worked in production to improve efficiency.
- Packaged food items for shipment and organized orders for delivery.
- Maintained clean work areas for optimal food quality.
- Troubleshot malfunctions with machinery and performed routine maintenance to restore functionality and minimize downtime.
The Projector
Bartender
01.2018 - 02.2020
Job overview
- Kept bar presentable and well-stocked to meet customer needs.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed strict recipes and drink measurements to minimize product used.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Helped management plan and serve bar menu exceeding customer expectations.
- Assisted with inventorying beverage stock and bar supplies.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Completed requisitions to maintain required stock par levels.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upheld strict regulations for safe alcohol service and food safety.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Namaste Yoga Farm
Yoga Instructor
01.2013 - 01.2018
Job overview
- Kept studio area safe, organized, and comfortable for students.
- Arrived early to set up room, greet students, and answer questions.
- Developed safe and effective exercise programs for class members.
- Explained different yoga styles and poses to students.
- Maintained positive relationships with class members through personalized and knowledgeable service.
- Promoted workshops, retreats and other special events to supplement class instruction and provide additional learning opportunities for students.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Built relationships with students to boost rapport and word-of-mouth referrals.
- Led up to 3 classes per week.
- Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Demonstrated proper form and technique to prevent injury.
- Adapted classes to meet needs of participants with varying fitness levels.
- Motivated participants through one-on-one instruction and positive feedback.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Set up and broke down equipment before and after classes.
- Used music to motivate and energize classes.
Ministry Of Defence Singapore
Enlisted Soldier
01.2008 - 01.2010
Job overview
- Engaged targets in low-light conditions with night vision equipment.
- Implemented tactics, procedures, and techniques for defense systems.
- Secured and protected military property, assets, and personnel.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Risk-assessed environments and implemented appropriate security measures.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Provided professional reconnaissance and security support during varied operations.
- Led platoons in high-pressure combat scenarios with successful outcomes.
- Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
- Coordinated patrol operations to maintain safe urban and rural environments.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Prepared and submitted personnel, ordnance and operational reports.
- Provided strategic plotting and navigation for warfare areas.
- Maintained required level of proficiency in use of firearms.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Trained in conflict resolution among subordinates, equals and superiors.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Operated surveillance radar, communication systems and identification equipment.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
Starbucks Coffee
Coffee Barista
01.2005 - 03.2008
Job overview
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Kept product inventory stocked during times of customer congestion and high demand.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Institute of Technical Education College EastSingapore
No Degree from Logistics Management
01.2006 - 01.2008
University Overview
Skills
Cleaning and sanitation
Positive attitude
Surface cleaning
Punctual and reliable
Ingredient preparation
Food storage
Workplace health and safety
Heavy lifting
Time management
Trash removal
Chopping vegetables
Kitchen cleaning and maintenance
Food safety measures
Sauce preparation
Team collaboration
Kitchen operations
Health code compliance
Recipe following
Complex Problem-solving
Temperature monitoring
Trash removal and recycling
Hygiene standards
Kitchen staff support
Multitasking
Adaptability and flexibility
Active listening
Food production
Cleaning and sanitizing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Kitchen Hand
Grun Deli GmBH
04.2024 - Current
Council President
Gorillas Berlin, Treptow
01.2023 - 01.2024
Delivery Rider
Gorillas
03.2022 - 02.2024
Food Production Worker
Abbelen
04.2020 - 10.2021
Bartender
The Projector
01.2018 - 02.2020
Yoga Instructor
Namaste Yoga Farm
01.2013 - 01.2018
Enlisted Soldier
Ministry Of Defence Singapore
01.2008 - 01.2010
Institute of Technical Education College East
No Degree from Logistics Management
01.2006 - 01.2008
Coffee Barista
Starbucks Coffee
01.2005 - 03.2008