Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
Generic

Farhan Ishtiaq

Riyadh

Summary

Fully motivated in fulfilling the company's growth objectives to develop career and excel in the related fields. Logistical planner and team leader with supply management experience. Background in record-keeping and inventory control. Proactive, resourceful and results-driven professional. Accomplished supply and distribution manager with strengths in personnel management, systems organization, and logistics oversight. History keeping materials moving smoothly and on-time with expert management of ongoing operations and special projects. Expert in coordinating dispatching and resolving problems.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Supervisor

DSV
04.2024 - Current
  • Managed day-to-day warehouse operations across the facilities, ensuring smooth inbound, storage, and outbound processes.
  • Supervised daily operations of the E-commerce department, ensuring timely order processing, picking, packing, and dispatch to meet strict delivery SLAs.
  • Oversaw Healthcare Warehouse reporting, preparing accurate inventory, compliance, and performance reports for management and regulatory requirements.
  • Managed inbound and outbound palletized stock operations, ensuring accurate storage, movement, and reconciliation.
  • Established and enforced Standard Operating Procedures (SOPs) to optimize workflows and reduce errors.
  • Monitored KPIs including order accuracy, picking speed, and fulfillment rates for performance enhancement.
  • Trained and supervised the staff to boost productivity and minimize errors.
  • Oversaw compliance with health, safety, and regulatory standards, resulting in zero violations.

Logistics Supervisor

Aramex
04.2023 - 04.2024
  • Directed daily operations to achieve maximum output and reduce costs.
  • Selected, trained and performance-managed staff to build results-focused team.
  • Achieved highest number in GRN (40k Pieces / Day) with limited resources and satisfied client in processing Returns under 48 hours.
  • Making Warehouse closing and Value-added Services (VAS) Reports.
  • Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
  • Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
  • Defined KPI targets to maintain solid standards of work in team.
  • Consulted with customers and other departments to plan timely transportation of goods.

Warehouse Executive (VOGA & LANDMARK PROJECT)

Aramex
05.2022 - 03.2023
  • Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
  • Spearheaded contract negotiation to obtain favorable terms for quality, cost, and delivery requirements.
  • Overhauled existing systems to increase accuracy, reducing costs and waste.
  • Directed daily operations to achieve maximum output and reduce costs.

Team Leader

Aramex
09.2020 - 04.2022
  • Resolved employee relations issues and navigated disciplinary proceedings.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.

Education

Bachelor of Information Technology (B.IT) -

Virtual University of Pakistan
01.2021

Intermediate - Computer Science, CS

Allama Iqbal College
01.2017

Matriculation - Science

Sialkot Public School
03.2015

Skills

  • Production planning

  • Budget control

  • Excellent communication skills

  • Comprehensive computer skills

  • OS: Windows: Win 98, NT, 2000, XP, win 7, Win 8, and Win 10

  • MS Office: MS Word, MS Excel & PowerPoint

Accomplishments

  • Supervision of training program at the new Fulfilment project (DUBAI)
  • Led the team for the startup of our new Fulfilment project "The Giving Movement" and trained the management about the INCREEFF software plus the procedure of Inbound and Outbound.

Certification

  • Supply Chain Logistics COURSERA (RUTGERS UNIVERSITY)
  • Inventory Management COURSERA (University of California, Irvine)
  • Business Management Computer College of Business & Technology, Sialkot

LANGUAGES

English: Fluent
Urdu: Native
Arabic: Intermediate

Timeline

Operations Supervisor

DSV
04.2024 - Current

Logistics Supervisor

Aramex
04.2023 - 04.2024

Warehouse Executive (VOGA & LANDMARK PROJECT)

Aramex
05.2022 - 03.2023

Team Leader

Aramex
09.2020 - 04.2022

Intermediate - Computer Science, CS

Allama Iqbal College

Matriculation - Science

Sialkot Public School

Bachelor of Information Technology (B.IT) -

Virtual University of Pakistan

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Farhan Ishtiaq