Fatemeh Naimi Mohasses

Sales of network and telecommunications equipment

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

IT softwares

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Identified upselling opportunities, contributing to increase in average transaction value.

Accounting

• Contributed to successful audits by maintaining organized records and providing timely responses to inquiries from external auditors.
• Reviewed and approved expense reports for employees, verifying adherence to company policies while also seeking opportunities for potential cost savings.

Sales department

• Handled incoming inquiries from potential customers via phone or email promptly, delivering professional service at all times.

Sales of network and telecommunications equipment

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Accounting assistant

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
• Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.

Management Intern

• Collaborated with industry professionals to learn internal business processes and best practices.
• Supported supervisor with sales analysis and reporting.