Summary
Work History
Education
Skills
Languages
Timeline
Generic
Felicia Low

Felicia Low

Klang, Selangor

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Assistant to Director

Eng Kee Auto Enterprise Sdn. Bhd
02.2022 - 03.2023
  • Managed diaries and organized meetings and appointments with departmental teams, the business and dealers/brokers.
  • Assisted in coordinating and supervising daily operations and monitor activities assigned to other staff members.
  • Prepared and followed up on quotations, maintained and updated sales and customer records.
  • Sourced goods, updated and maintained records of all purchases, payments, and received goods.
  • Performed customer service representative’s job such as handled customer inquiries/concerns and resolved customer complaints.

Veterinary Receptionist

Yap Animal Clinic & Surgery
07.2020 - 01.2022
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owner animal health questions and advised on best care practices.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Retrieved prescriptions, updated and filed patient charts, and maintain patient files
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Maintained office and waiting room, keeping common areas clean and tidy.

Safety Trainee

Sawit Raya Sdn. Bhd
06.2019 - 09.2019
  • Assisted safety officer in monitoring workplace activities to determine compliance with safety regulations and standards.
  • Assisted organization throughout the preparation process for certification audits.
  • Prepared and updated safety signboard around production area.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Updated and prepared related documents.


Account Assistant

Sempurna Petroleum (M) Sdn. Bhd
01.2016 - 08.2016
  • Prepared and distributed check, answered phone calls and processed the emails.
  • Implemented orderly, organized filing systems for easy record retrieval.
  • Accepted payments and updated accounts.
  • Prepared and mailed account statements to vendors and keep meticulous correspondence documentation.

Education

Bachelor of Technology - Environment

Universiti Malaysia Terengganu
Kuala Nerus, Terengganu
06.2020

Malaysian Higher School Certificate (STPM) -

Sekolah Menengah Kebangsaan Tengku Ampuan Rahimah
Klang, Selangor
2015

Skills

  • Able to work in team and/or individually
  • Good interpersonal skills
  • Good organizational and multitasking skills
  • Good problem-solving skills
  • Intermediate level in Microsoft Office and SQL Accounting Software

Languages

Chinese (Mandarin)
English
Malay

Timeline

Assistant to Director

Eng Kee Auto Enterprise Sdn. Bhd
02.2022 - 03.2023

Veterinary Receptionist

Yap Animal Clinic & Surgery
07.2020 - 01.2022

Safety Trainee

Sawit Raya Sdn. Bhd
06.2019 - 09.2019

Account Assistant

Sempurna Petroleum (M) Sdn. Bhd
01.2016 - 08.2016

Bachelor of Technology - Environment

Universiti Malaysia Terengganu

Malaysian Higher School Certificate (STPM) -

Sekolah Menengah Kebangsaan Tengku Ampuan Rahimah
Felicia Low