FERNANDO NEGRI TEIXEIRA
Business Administration - Logistics
Cologne
Summary
Performance-driven Vice President with 8 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
VP, Air Freight IT, Solutions Design, Operations & Compliance Support (Global)
DHL Global Forwarding Management GmbH
09.2019 - Current
- Responsible for all airfreight operational processes SOP’s, training and governance globally.
- Manages a multi-cultural team with members from different countries.
- Defines priorities of all global airfreight business requirements.
- Maintain the global Operational KPI’s, targets and quality improvement program.
- Responsible for the areas of: Risks & Liabilities, Operational Performance and Solution Design, Operations and Compliance Support, Gateways, Rates & Tariffs.
- Most relevant accomplishments in the current position: Customer satisfaction with DHL airfreight services increased to the highest levels of all times, including Net Promoter Score increase in 125% from 2019 (start of the role) to 2023.
- Re-designed and implemented new Hubs and Gateways processes globally, resulting in increased efficiency and reduced costs; Increased productivity through optimization of the new TMS (Transportation Management System); Created the global KPI’s program, with a single concept that applies to all Station Managers globally, resulting in enhanced standards of services perceived by the customers.
- Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
- Optimized supply chain management processes by identifying inefficiencies and implementing strategic solutions that increased overall efficiency.
- Drove digital transformation efforts within the organization by implementing advanced technology solutions that streamlined workflows and improved customer experience.
Global Airfreight Lead – Global TMS Project
DHL Global Forwarding Management GmbH
04.2016 - 08.2019
- Re-designed the Global Airfreight operational process globally, ensuring newly processes were formally documented to enable an advanced training process.
- Managed multi-cultural team with members from different countries.
- Was responsible for evaluation and approval of all airfreight business requirements and change requests.
- Enhanced team collaboration for successful project outcomes by fostering open communication and feedback channels.
- Ensured seamless project transitions through meticulous documentation practices and thorough knowledge transfer sessions.
- Facilitated stakeholder alignment by conducting regular meetings to discuss progress updates, address concerns, and set expectations.
- Managed cross-functional teams to achieve project milestones, ensuring timely delivery of high-quality products.
Global Airfreight Commercial Manager
DHL Global Forwarding Management GmbH
07.2012 - 03.2016
- Provided Pricing Instructions, clarification and guidance to the regional and country airfreight teams.
- Was responsible for the evaluation and approval process of non-standard terms & conditions.
- Participated and engaged directly with customers on pricing negotiations.
- Executed risk assessment for opportunities.
- Developed alternative solution offering.
- Developed strong partnerships with key stakeholders, fostering collaboration to achieve shared goals.
- Implemented training programs for staff members, improving overall team performance and productivity levels.
Airfreight Product Manager – Exports Gateway & Pricing
DHL Logistics (Brazil) Ltda.
07.2010 - 06.2012
- Managed team with 8 employees.
- Was the main air freight capacity procurement contact for DHL Brazil (exports), with P&L responsibility.
- Developed a performance program, improving quality of services from airlines.
- Was responsible for airfreight pricing approval to customers, from spot quotes to RFQ’s, negotiating rates and contracts with airlines.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
Operations Director
Impact Midia Brasil Ltda.
06.2008 - 06.2010
- Managed a team of 8 employees; Was responsible for all logistics, operations and procurement activities for the company.
- Direct involvement with customers in all projects for definition of the ideal set-up.
- Implemented cutting-edge technologies to optimize workflow efficiency and enhance overall operational performance.
- Championed innovation by encouraging creative problem-solving among team members, yielding new ideas for process improvements and cost reduction initiatives.
Air Exports Gateway and Pricing Manager
DHL Logistics (Brazil) Ltda.
02.2003 - 12.2007
- Developed project to centralize space purchase and booking with airlines; Implemented the new project & built the structure of centralized bookings, optimizing buying power.
- Managed a team with 8 people.
- Was responsible for sell rate approval.
- Developed customized pricing proposals to attract new clients and retain existing customers.
- Reduced operational costs by identifying inefficiencies in current pricing systems and processes.
Key Accounts Manager
Danzas Logística e Armazéns Gerais Ltda.
07.2000 - 02.2003
Imports Coordinator – Imports Department (Motorola Dedicated Cell)
Air Express Intl do Brasil S/C - AEI
12.1999 - 07.2000
Education
Bachelor of Arts - Business Administration with Emphasis in Logistics and Services
Pontifícia Universidade Católica De Campinas – PUC
Campinas, SP 04.2001 - 04.2004
High School Diploma -
Fundação Bradesco
Campinas, SP 04.2001 -
Skills
Organizational Development
undefinedCurrent Residence
Cologne, Germany
Personal Information
- Age: 44
- Marital Status: Married
Timeline
VP, Air Freight IT, Solutions Design, Operations & Compliance Support (Global)
DHL Global Forwarding Management GmbH
09.2019 - Current
Global Airfreight Lead – Global TMS Project
DHL Global Forwarding Management GmbH
04.2016 - 08.2019
Global Airfreight Commercial Manager
DHL Global Forwarding Management GmbH
07.2012 - 03.2016
Airfreight Product Manager – Exports Gateway & Pricing
DHL Logistics (Brazil) Ltda.
07.2010 - 06.2012
Operations Director
Impact Midia Brasil Ltda.
06.2008 - 06.2010
Air Exports Gateway and Pricing Manager
DHL Logistics (Brazil) Ltda.
02.2003 - 12.2007
Bachelor of Arts - Business Administration with Emphasis in Logistics and Services
Pontifícia Universidade Católica De Campinas – PUC
04.2001 - 04.2004
High School Diploma -
Fundação Bradesco
04.2001 -
Key Accounts Manager
Danzas Logística e Armazéns Gerais Ltda.
07.2000 - 02.2003
Imports Coordinator – Imports Department (Motorola Dedicated Cell)
Air Express Intl do Brasil S/C - AEI
12.1999 - 07.2000
Similar Profiles
Michael DuckworthMichael Duckworth
Customs Operations Specialist at DHL Global ForwardingCustoms Operations Specialist at DHL Global Forwarding
Sue Lyn YapSue Lyn Yap
Head of Human Resources, Australia, Fiji & Papua New Guinea at DHL Global Forwarding (Australia) Pty LtdHead of Human Resources, Australia, Fiji & Papua New Guinea at DHL Global Forwarding (Australia) Pty Ltd
Gift ClaraGift Clara
OTC, Cash applications (EMEA & ASPA) at DHL Global Freight ForwardingOTC, Cash applications (EMEA & ASPA) at DHL Global Freight Forwarding
Irfan KhokharIrfan Khokhar
AREA SALES MANAGER at Western Union International BankAREA SALES MANAGER at Western Union International Bank
NATASHA GROSSNATASHA GROSS
Sales Assistant at ZaraSales Assistant at Zara