FERNANDO NEGRI TEIXEIRA
Business Administration - Logistics
Cologne
Summary
Performance-driven Vice President with 8 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
VP, Air Freight IT, Solutions Design, Operations & Compliance Support (Global)
DHL Global Forwarding Management GmbH
09.2019 - Current
- Responsible for all airfreight operational processes SOP’s, training and governance globally.
- Manages a multi-cultural team with members from different countries.
- Defines priorities of all global airfreight business requirements.
- Maintain the global Operational KPI’s, targets and quality improvement program.
- Responsible for the areas of: Risks & Liabilities, Operational Performance and Solution Design, Operations and Compliance Support, Gateways, Rates & Tariffs.
- Most relevant accomplishments in the current position: Customer satisfaction with DHL airfreight services increased to the highest levels of all times, including Net Promoter Score increase in 125% from 2019 (start of the role) to 2023.
- Re-designed and implemented new Hubs and Gateways processes globally, resulting in increased efficiency and reduced costs; Increased productivity through optimization of the new TMS (Transportation Management System); Created the global KPI’s program, with a single concept that applies to all Station Managers globally, resulting in enhanced standards of services perceived by the customers.
- Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
- Optimized supply chain management processes by identifying inefficiencies and implementing strategic solutions that increased overall efficiency.
- Drove digital transformation efforts within the organization by implementing advanced technology solutions that streamlined workflows and improved customer experience.
Global Airfreight Lead – Global TMS Project
DHL Global Forwarding Management GmbH
04.2016 - 08.2019
- Re-designed the Global Airfreight operational process globally, ensuring newly processes were formally documented to enable an advanced training process.
- Managed multi-cultural team with members from different countries.
- Was responsible for evaluation and approval of all airfreight business requirements and change requests.
- Enhanced team collaboration for successful project outcomes by fostering open communication and feedback channels.
- Ensured seamless project transitions through meticulous documentation practices and thorough knowledge transfer sessions.
- Facilitated stakeholder alignment by conducting regular meetings to discuss progress updates, address concerns, and set expectations.
- Managed cross-functional teams to achieve project milestones, ensuring timely delivery of high-quality products.
Global Airfreight Commercial Manager
DHL Global Forwarding Management GmbH
07.2012 - 03.2016
- Provided Pricing Instructions, clarification and guidance to the regional and country airfreight teams.
- Was responsible for the evaluation and approval process of non-standard terms & conditions.
- Participated and engaged directly with customers on pricing negotiations.
- Executed risk assessment for opportunities.
- Developed alternative solution offering.
- Developed strong partnerships with key stakeholders, fostering collaboration to achieve shared goals.
- Implemented training programs for staff members, improving overall team performance and productivity levels.
Airfreight Product Manager – Exports Gateway & Pricing
DHL Logistics (Brazil) Ltda.
07.2010 - 06.2012
- Managed team with 8 employees.
- Was the main air freight capacity procurement contact for DHL Brazil (exports), with P&L responsibility.
- Developed a performance program, improving quality of services from airlines.
- Was responsible for airfreight pricing approval to customers, from spot quotes to RFQ’s, negotiating rates and contracts with airlines.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
Operations Director
Impact Midia Brasil Ltda.
06.2008 - 06.2010
- Managed a team of 8 employees; Was responsible for all logistics, operations and procurement activities for the company.
- Direct involvement with customers in all projects for definition of the ideal set-up.
- Implemented cutting-edge technologies to optimize workflow efficiency and enhance overall operational performance.
- Championed innovation by encouraging creative problem-solving among team members, yielding new ideas for process improvements and cost reduction initiatives.
Air Exports Gateway and Pricing Manager
DHL Logistics (Brazil) Ltda.
02.2003 - 12.2007
- Developed project to centralize space purchase and booking with airlines; Implemented the new project & built the structure of centralized bookings, optimizing buying power.
- Managed a team with 8 people.
- Was responsible for sell rate approval.
- Developed customized pricing proposals to attract new clients and retain existing customers.
- Reduced operational costs by identifying inefficiencies in current pricing systems and processes.
Key Accounts Manager
Danzas Logística e Armazéns Gerais Ltda.
07.2000 - 02.2003
Imports Coordinator – Imports Department (Motorola Dedicated Cell)
Air Express Intl do Brasil S/C - AEI
12.1999 - 07.2000
Education
Bachelor of Arts - Business Administration with Emphasis in Logistics and Services
Pontifícia Universidade Católica De Campinas – PUC
Campinas, SP 04.2001 - 04.2004
High School Diploma -
Fundação Bradesco
Campinas, SP 04.2001 -
Skills
Organizational Development
Human Resources Management
Corporate Communications
Operations Management
Digital Transformation
Operations Oversight
Performance Improvement
Project Management
Current Residence
Cologne, Germany
Personal Information
- Age: 44
- Marital Status: Married
Timeline
VP, Air Freight IT, Solutions Design, Operations & Compliance Support (Global)
DHL Global Forwarding Management GmbH
09.2019 - Current
Global Airfreight Lead – Global TMS Project
DHL Global Forwarding Management GmbH
04.2016 - 08.2019
Global Airfreight Commercial Manager
DHL Global Forwarding Management GmbH
07.2012 - 03.2016
Airfreight Product Manager – Exports Gateway & Pricing
DHL Logistics (Brazil) Ltda.
07.2010 - 06.2012
Operations Director
Impact Midia Brasil Ltda.
06.2008 - 06.2010
Air Exports Gateway and Pricing Manager
DHL Logistics (Brazil) Ltda.
02.2003 - 12.2007
Bachelor of Arts - Business Administration with Emphasis in Logistics and Services
Pontifícia Universidade Católica De Campinas – PUC
04.2001 - 04.2004
High School Diploma -
Fundação Bradesco
04.2001 -
Key Accounts Manager
Danzas Logística e Armazéns Gerais Ltda.
07.2000 - 02.2003
Imports Coordinator – Imports Department (Motorola Dedicated Cell)
Air Express Intl do Brasil S/C - AEI
12.1999 - 07.2000