Fiona Ouma

• Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Tracked service activities and outcomes against outlined plans and goals.
• Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
• Helped clients navigate social services system and access needed resources.
• Provided administrative support to department leads to help organize events and fundraisers.
• Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Coordinated with different service providers to meet clients' individual needs.
• Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
• Worked well in a team setting, providing support and guidance.

• Maintained detailed records of community and service committee interactions, enabling accurate reporting and analysis to inform future improvements.
• Applied effective time management techniques to meet tight activity deadlines.
• Collaborated with other religious organizations and agencies.
• Mentored junior team members in best practices for excellent community service delivery, cultivating a culture of continuous improvement and growth.
• Sourced materials and labor to meet community facility construction needs.
• Managed a team of service representatives, ensuring consistent quality across all interactions during club and community activities.
• Assisted with fundraising activities.
• Participated in various outreach programs.
• Collaborated with other Club leaders to resolve complex client issues quickly and effectively.
• Conducted regular club meetings to discuss community service issues and potential solutions.
• Promoted teamwork within the committee, leading to improved collaboration and greater overall effectiveness.
• Spearheaded initiatives aimed at increasing membership, resulting in more effective community service work.
• Led in group projects, delegating tasks and providing feedback.

• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
• Adhered to budgeting and accounting processes for cohesive records.
• Tracked financial transactions to update balance sheets with accurate, current information.
• Supported organizational account management duties under direct supervision.
• Participated in cross-functional teams to improve overall business efficiency, identifying opportunities for cost savings or revenue generation.
• Reviewed expense reports for accuracy, ensuring compliance with company policies and procedures.
• Prepared and posted financial journal entries using technically relevant software.
• Skilled at working independently and collaboratively in a team environment.
• Developed strong communication and organizational skills through working on group projects.
• Cultivated interpersonal skills by building positive relationships with others.
• Assisted in developing integrated marketing strategies for small businesses.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Start Date; 3/03/2022 - Current

• 1.96 GPA

• Completed Coursework: [International Business], 2021-2023

The program comprises general management courses courses,covering e.g,the fields of Marketing,Procurement and Production,Human Resources,Financial Management and Business Law.It also includes lectures on communication skills ,ethical aspects and scientific methods.

Methods

Lectures(16 course units/modules),seminars at the International School of Management (ISM),numerous case studies,a business game and a consulting project.Final thesis.

• Professional Development

The Master in International Business provides exposure to some of the profound management leadership tasks that confront the modern day manager in an international setting. I was therefore equipped with robust managerial skills and concepts related to understanding the Business environment,"reading" market signals,taking strategic actions,driving change and leading teams.

• Thesis Title; Analysis of Technology driven developments in the Finance sector with emphasis on risk management,usage ,impact and implications.

Grade; 1,85

Insights Acquired

• While technologies like blockchain,artificial intelligence and big data can help streamline risk management processes and promote financial inclusion,they can also exacerbate market volatility and result in significant financial losses if not managed properly.
• The new era of risk management is characterized by infusion of risk into management strategy ,leveraging emerging technologies.
• To survive in the long term,financial institutions will need to develop a more flexible and agile approach to risk management that can adapt to changing market conditions and emerging risks.
• Sustainable Finance is a viable solution to risk management concerns because it allows financial institutions to identify and mitigate long-term risks associated with ESG factors.
• Financial institutions need to continuously alter their business models in a way that is responsive to disruption,making them future proof.

Consulting Project; PwC Germany

Project Statement; Perception of the Customer Centric Transformation(CCT) Practice to the market.

CCT is a new department at PwC with the aim of recruiting young professionals.

• An online Survey carried out showed that there was no knowledge of CCT in comparison to the other big five consulting firms i.e,Bain, McKinsey,Deloitte,BCG and KPMG.
• There is a shift in what is considered value creation,Corporate Social Responsibility (CSR) has become vital to Employer Branding
• Work-life Balance,competitive salaries,organizational culture,potential for growth and employee incentives were outlined as factors that make employers attractive to young professionals.

Applied Knowledge

International Business Game Competition

Competition involving three mobile phone companies having four new technologies to invest in and three possible production regions i.e., Asia,Europe and U.S.A.

Objective - Accumulate highest amount paid to shareholders.

• Achievement of this objective involved application of strategies learnt throughout the University Coursework including calculations for equity,operations cash flow and cash flow after finance.
• Decision making concerning which strategy to undertake for every round was an effective way to put knowledge into practise

Pass ;Part 1 Certified Public Accountant Course

• Goethe Zertifikat A1

• Degree Award: Second Class Honors ,Upper Division