Flora Homonnai

As a Coordinator for Hannover Office

• Participate in client related e-mail conversations with the External Client on potential tax implications
• Build trust and understanding in the Office Coordinator position
• Attend on Client Knowledge Meetings called "Tax Talk"
• Work allocation
• Regular update on Desktop Procedures

As a Coach

• Provide clear explanations of complex tax concepts to New Joiners/All
• Enhanced team performance by developing and implementing effective working strategies
• Improve team cohesion by organizing regular bonding activities

As a Back up Team Leader

• Mentor Coachies to develop their leadership skills and improve their understanding of coaching strategies
• Maintain confidentiality when handling sensitive client information
• Proactively identify opportunities for process improvements within the practice, leading to increased efficiency and client satisfaction
• Collaborate with other coaches to share best practices, techniques, and insights for overall program improvement

As a Trainer

Time Management

Assertiveness in Business

• Sales, Guiding, Taking care of guest relation, Representing the company

• Managing and sales of 160 rooms