Frances Gayle Alexandra Lapiz
Osnabrück
Summary
Motivated and personable job seeker with strong organizational and communication skills, eager to contribute to a professional front-desk environment. Hardworking, detail-oriented, and passionate about providing excellent service. Ready to support team goals, ensure smooth daily operations, and leave a positive first impression on clients and visitors.
Overview
7
7
years of professional experience
Work History
Shop Assistant
Eat Happy GmbH
08.2024 - 01.2025
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained cleanliness and organization of merchandise displays to attract customer attention.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Conducted regular stock takes to ensure inventory accuracy, avoiding discrepancies and potential sales issues.
- Collaborated with team members to restock shelves efficiently, ensuring product availability.
Receptionist Administrator
Wolters Kluwer
07.2024 - 07.2024
- Scheduled appointments and maintained organized calendar for office operations.
- Acted as first point of contact and set appointments for prospective clients.
- Assisted with filing and data entry to enhance administrative efficiency.
- Greeted visitors warmly, ensuring a positive first impression of the organization.
In-Home Babysitter
Private Individual
11.2023 - 11.2023
- Assisted with meal preparation and ensured proper nutrition for children.
- Maintained a safe and nurturing environment for children during care.
- Communicated effectively with parents regarding children's daily activities and needs.
- Monitored children's progress and reported observations to parents consistently.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Reviewed and followed parent directions for children's care.
- Enhanced child development by engaging in stimulating activities and educational games.
Office Cleaner
Adler Services
06.2023 - 09.2023
- Maintained cleanliness and hygiene in office spaces, ensuring a pleasant environment for employees.
- Operated cleaning equipment efficiently, adhering to safety protocols and procedures.
- Disposed of waste materials responsibly, promoting sustainability within the workplace.
- Collaborated with team members to complete cleaning tasks promptly and effectively.
Barista Trainee
Starbucks
03.2022 - 03.2022
- Prepared and served a variety of coffee beverages to customers with attention to quality and presentation.
- Operated espresso machines and grinders, ensuring proper functionality and cleanliness.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Provided excellent customer service, addressing inquiries and resolving concerns promptly.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
Factory Production Worker
Teamwork SRL
09.2017 - 12.2021
- Operated machinery to assemble products efficiently and maintain quality standards.
- Followed safety protocols to ensure a secure working environment for team members.
- Assisted in loading and unloading materials, minimizing downtime during production shifts.
- Collaborated with team members to streamline production processes and improve workflow efficiency.
- Adapted quickly to changes in production schedules and task assignments as needed.
- Documented production output and reported discrepancies to supervisors for timely resolution.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
Education
High School Diploma -
Oriani Mazzini
Milan, Italy07-2016
No Degree -
I.C. G. Segantini
Asso, Italy07-2010
No Degree -
De La Salle ASMC
Cebu, Philippines04-2007
Skills
- Warm and Professional Communication
- Multitasking & Prioritization
- Organizational Strength
- Adaptability
- Time Management
- Basic Office Software Proficiency
- Calm Under Pressure
- Team-Oriented Attitude
Languages
English
Advanced (C1)
Italian
Upper intermediate (B2)
German
Beginner (A1)
Timeline
Shop Assistant
Eat Happy GmbH
08.2024 - 01.2025
Receptionist Administrator
Wolters Kluwer
07.2024 - 07.2024
In-Home Babysitter
Private Individual
11.2023 - 11.2023
Office Cleaner
Adler Services
06.2023 - 09.2023
Barista Trainee
Starbucks
03.2022 - 03.2022
Factory Production Worker
Teamwork SRL
09.2017 - 12.2021
High School Diploma -
Oriani Mazzini
No Degree -
I.C. G. Segantini
No Degree -
De La Salle ASMC
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