Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Frances Gayle Alexandra Lapiz

Osnabrück

Summary

Motivated and personable job seeker with strong organizational and communication skills, eager to contribute to a professional front-desk environment. Hardworking, detail-oriented, and passionate about providing excellent service. Ready to support team goals, ensure smooth daily operations, and leave a positive first impression on clients and visitors.

Overview

7
7
years of professional experience

Work History

Shop Assistant

Eat Happy GmbH
08.2024 - 01.2025
  • Assisted customers with product inquiries and recommendations to enhance shopping experience.
  • Maintained cleanliness and organization of merchandise displays to attract customer attention.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Conducted regular stock takes to ensure inventory accuracy, avoiding discrepancies and potential sales issues.
  • Collaborated with team members to restock shelves efficiently, ensuring product availability.

Receptionist Administrator

Wolters Kluwer
07.2024 - 07.2024
  • Scheduled appointments and maintained organized calendar for office operations.
  • Acted as first point of contact and set appointments for prospective clients.
  • Assisted with filing and data entry to enhance administrative efficiency.
  • Greeted visitors warmly, ensuring a positive first impression of the organization.

In-Home Babysitter

Private Individual
11.2023 - 11.2023
  • Assisted with meal preparation and ensured proper nutrition for children.
  • Maintained a safe and nurturing environment for children during care.
  • Communicated effectively with parents regarding children's daily activities and needs.
  • Monitored children's progress and reported observations to parents consistently.
  • Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
  • Reviewed and followed parent directions for children's care.
  • Enhanced child development by engaging in stimulating activities and educational games.

Office Cleaner

Adler Services
06.2023 - 09.2023
  • Maintained cleanliness and hygiene in office spaces, ensuring a pleasant environment for employees.
  • Operated cleaning equipment efficiently, adhering to safety protocols and procedures.
  • Disposed of waste materials responsibly, promoting sustainability within the workplace.
  • Collaborated with team members to complete cleaning tasks promptly and effectively.

Barista Trainee

Starbucks
03.2022 - 03.2022
  • Prepared and served a variety of coffee beverages to customers with attention to quality and presentation.
  • Operated espresso machines and grinders, ensuring proper functionality and cleanliness.
  • Assisted in inventory management by restocking supplies and monitoring product levels.
  • Provided excellent customer service, addressing inquiries and resolving concerns promptly.
  • Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.

Factory Production Worker

Teamwork SRL
09.2017 - 12.2021
  • Operated machinery to assemble products efficiently and maintain quality standards.
  • Followed safety protocols to ensure a secure working environment for team members.
  • Assisted in loading and unloading materials, minimizing downtime during production shifts.
  • Collaborated with team members to streamline production processes and improve workflow efficiency.
  • Adapted quickly to changes in production schedules and task assignments as needed.
  • Documented production output and reported discrepancies to supervisors for timely resolution.
  • Carefully packaged finished products and prepared for shipment.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
  • Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Assisted in training new hires on machine operation, promoting a smooth transition into their roles.

Education

High School Diploma -

Oriani Mazzini
Milan, Italy
07-2016

No Degree -

I.C. G. Segantini
Asso, Italy
07-2010

No Degree -

De La Salle ASMC
Cebu, Philippines
04-2007

Skills


  • Warm and Professional Communication
  • Multitasking & Prioritization
  • Organizational Strength
  • Adaptability
  • Time Management
  • Basic Office Software Proficiency
  • Calm Under Pressure
  • Team-Oriented Attitude

Languages

English
Advanced (C1)
Italian
Upper intermediate (B2)
German
Beginner (A1)

Timeline

Shop Assistant

Eat Happy GmbH
08.2024 - 01.2025

Receptionist Administrator

Wolters Kluwer
07.2024 - 07.2024

In-Home Babysitter

Private Individual
11.2023 - 11.2023

Office Cleaner

Adler Services
06.2023 - 09.2023

Barista Trainee

Starbucks
03.2022 - 03.2022

Factory Production Worker

Teamwork SRL
09.2017 - 12.2021

High School Diploma -

Oriani Mazzini

No Degree -

I.C. G. Segantini

No Degree -

De La Salle ASMC

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Frances Gayle Alexandra Lapiz