Summary
Overview
Work History
Education
Skills
Timeline
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Francis Leary

Wilmington

Summary

Dynamic Office Coordinator with a proven track record at Acme, enhancing workflow efficiency through effective scheduling and employee training. Skilled in payroll processing and organizational systems, I consistently improved office operations, contributing to team success and fostering a collaborative environment. Recognized for high performance and commitment to excellence.

Overview

36
36
years of professional experience

Work History

Office Coordinator

Acme
04.1989 - Current
  • Coordinated office operations to enhance workflow efficiency and support team objectives.
  • Assist Manager with scheduling,
  • Developed and maintained filing systems to ensure accurate data retrieval and compliance.
  • Assisted in budgeting processes through meticulous tracking of office expenses and resources.
  • Streamlined communication protocols among departments, improving information flow and collaboration.
  • Oversaw onboarding processes for new staff, fostering a positive integration experience.
  • Trained junior staff on office procedures, promoting knowledge sharing and operational consistency.
  • Answered and managed incoming and outgoing calls while keeping accurate messages for distribution to store staff.
  • Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
  • Enhanced communication within the team through regular meetings,emails and detailed reporting.
  • Reconciled account files and produced monthly reports.
  • Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
  • Completed weekly payroll for 160 employees.
  • Optimized organizational systems for payment collections, deposits, and recordkeeping.
  • Monitored front areas so that questions could be promptly addressed.
  • Kept high average of performance evaluations.
  • Constantly researching for losses for this location while assisting sister stores also.

School Crossing Guard

New Castle Police Department
09.1997 - 06.2001
  • Ensured safety of students crossing streets by directing traffic and monitoring pedestrian movements.
  • Collaborated with law enforcement to maintain safe school zones and respond to emergencies effectively.
  • Educated children on safe crossing practices, enhancing awareness of traffic rules and personal safety.
  • Observed traffic patterns to identify potential hazards and recommend improvements to local authorities.

Customer Service Phone Representative

Bank of New York
01.1994 - 01.1996
  • Resolved customer inquiries and complaints through effective phone communication.
  • Provided accurate information on banking products and services to enhance customer satisfaction.
  • Documented interactions and transactions meticulously in customer relationship management systems.
  • Collaborated with team members to improve service delivery and streamline processes.

Education

High School Diploma -

Delcastle HS
Wilmington, DE
06-1990

No Degree - Accounting And Finance

Deltech
Wilmington, DE
05-1992

Skills

  • Schedule coordination
  • Office administration
  • Scheduling
  • Customer relations
  • Payroll processing
  • Employee training
  • Staff training
  • Scheduling coordination
  • Employee supervision
  • Billing
  • Human resources
  • File organization
  • Cost control
  • Bookkeeping
  • Account reconciliation
  • Training and coaching
  • Organizational skills

Timeline

School Crossing Guard

New Castle Police Department
09.1997 - 06.2001

Customer Service Phone Representative

Bank of New York
01.1994 - 01.1996

Office Coordinator

Acme
04.1989 - Current

High School Diploma -

Delcastle HS

No Degree - Accounting And Finance

Deltech

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Francis Leary