Francisca Udoraka

Support in the implementation and documentation of radiological-diagnostic care processes

Support in patient reception and pre-diagnostic preparation

Improving the quality of service for patients

Taking on administrative tasks as agreed

Assisting the responsible medical-technical radiology assistants in the preparation and implementation of radiological examinations

Cleaning and preparation of medical equipment

Taking over internal mail and documentation transport

Active collaboration and cooperative communication with all other professional groups

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.