Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Francisca Isabel Studdard

Hutschenhausen

Summary

  • Applies agency directives and other guidance in preparing, reviewing, maintaining, and releasing files, reports, documents, correspondence, presentations, and other information formats.
  • Make decisions within applicable regulations and policies on administrative matters aimed at maintaining efficient organization and methods, budget, staffing, personnel management, and other administrative activities, applying analytical skills.
  • Develop and establish administrative procedures and controls, and prepares implementing and internal policy directives.
  • Use knowledge of the clinics goals and objectives, coordinates a variety of administrative matters and support services aimed at maintaining an efficient clinic.
  • Provide guidance and technical expertise to clinicians on administrative and procedural requirements.
  • Assist staff in making travel arrangements, verifies trip itinerary, arranges hotel and travel reservations, and prepares travel vouchers and trip reports.

Overview

9
9
years of professional experience
1
1
Certification

Work History

DEROS Management Technician GS-4

U.S. Air Force
Ramstein AB
10.2023 - Current
  • Provides counseling, information, and assistance regarding procedures and requirements for a variety of personnel programs such as assignment, enlistment, reenlistment, promotion, awards, performance evaluation, separation or similar matters.
  • Performs a substantive review of records to determine eligibility for actions.
  • A comprehensive understanding of Department of Defense and Air Force policies.
  • Maintains programs and administrative reference materials, project files, relevant background documents and makes available policies, procedures and written instructions from the supervisor.
  • Serves as POC and subject matter expert for reenlistment's and extensions related inspections and audits.
  • Research, learn and apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve team effectiveness and efficiency.

Human Resources Assistant

U.S. Air Force
Ramstein AB
06.2023 - 10.2023
  • Assisted Air Force members with reenlistments, retentions, extensions, and SRBs.
  • Created, organized, and maintained employee personnel files to keep sensitive data secure.

Accounting Specialist

State of Delaware, Delaware Health and Social Services
Dover
06.2022 - 03.2023
  • Coded invoices and other records to maintain organized and accurate records.
  • Reconciled and reviewed operations databases and accounting system records to calculate and determine accurate monthly revenues.
  • Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Received payments from customers via cash, check and credit cards to pay company invoices.

Judicial Case Processor

State of Delaware
Dover
10.2019 - 06.2022
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Obtained scanned records and uploaded into company databases.

Spanish Interpreter

Xtra Mile Interpreting- CO
02.2016 - 03.2020
  • Performance of simultaneous interpretation in medical appointments
  • Supplied thorough, accurate and ethical interpreter services for individuals with limited English speaking skills.
  • Provided appropriate contextual information to increase clients understanding of translations.
  • Traveled to local agencies to provide interpreting services for patients.
  • Delivered translation services to clients.

Front Office Shift Lead and Guest Representative

Eagles Rest Inn
Dover
08.2015 - 10.2019
  • Responsible for all management aspects during shift
  • Erformance of front desk, inventory and bookkeeping duties
  • Upervision of team members to ensure efficiency and guest satisfactory
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Greeted guests and offered beverages or services, maintaining exceptional customer satisfaction.

Sales Representative

Base Exchange Dover, DE
02.2015 - 07.2015
  • Assist with store stocking, floor-sets and opening and closing procedures
  • Erved customers, provided advice and assistance, and ensured sales targets were achieved
  • Onducted end of day banking and reconciliation

Education

Licenses(level -

Front Desk Guest Service Representative certification Gold Service Representative certification -

Skills

  • Meticulous attention to detail
  • File management
  • Email communications
  • Collecting information
  • Error identification
  • Verifying data accuracy
  • 60 WPM
  • Data entry
  • Financial Auditing
  • Report Preparation
  • Discrepancy Reconciliation
  • Accounting Software Systems
  • Effective and Professional Communication
  • Verbal and Written Communication
  • Accounting Procedures Validation

Additional Information

  • Awards/Honors/Skills/Accomplishments: , 436th FSS Civilian of the quarter July-September 2017 436th FSS Civilian of the quarter January-March 2018 Star Performer 2017 Air Force Innkeeper Evaluation Star Performer 2018 Air Force Innkeeper Evaluation Various lodging awards

Certification

  • Secret Security Clearance-Department of Defense

Timeline

DEROS Management Technician GS-4

U.S. Air Force
10.2023 - Current

Human Resources Assistant

U.S. Air Force
06.2023 - 10.2023

Accounting Specialist

State of Delaware, Delaware Health and Social Services
06.2022 - 03.2023

Judicial Case Processor

State of Delaware
10.2019 - 06.2022

Spanish Interpreter

Xtra Mile Interpreting- CO
02.2016 - 03.2020

Front Office Shift Lead and Guest Representative

Eagles Rest Inn
08.2015 - 10.2019

Sales Representative

Base Exchange Dover, DE
02.2015 - 07.2015

Licenses(level -

Front Desk Guest Service Representative certification Gold Service Representative certification -

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Francisca Isabel Studdard