Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frazer Rosevel Rodrigues

Service

Summary

Hardworking Shipping Associate accustomed to lifting 15+ pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Work History

Warehouse Assistant

4px Express GMbh
Grolsheim , Frankfurt
01.2022 - Current
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
  • Collaborating with other departments to optimize warehouse operations and keep production high.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Sorted and delivered materials to different work areas and staff.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

Front Office Executive

Skylark Resort
Colva , Goa
12.2015 - 05.2020
  • Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
  • Requested, reviewed, processed and distributed status reports from various team members to executive management according to established workflow processes.
  • Maximized sound operations and continually reviewed administrative functions for potential process improvements.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Documented, published and updated administrative and executive procedures and practices and established internal communication processes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Soul Vacation LLP

Assistant Store Manager
Colva , Goa
05.2015 - 11.2015
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed strong communication and organizational skills through working on group projects.
  • Excellent communication skills, both verbal and written.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Food and Beverage Attendant

Zuri White Sands
Varca , Goa
01.2015 - 03.2015
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Processed payments and provided receipts to establish proof of transaction.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Monitored dining room inventory and replenished as necessary.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Established rapport with customers by providing friendly and attentive service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Assisted with bussing tables and cleaning up spills.
  • Greeted customers and provided menus upon arrival to dining room.
  • Arranged tables and chairs for special occasions and events.
  • Assisted wait staff with timely food delivery and guest requests.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Training Hotel Management

Royal Goan Beach Club Haathi Mahal
Mobor , Goa
10.2010 - 03.2011
  • Provided professional services and support in a dynamic work environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Applied effective time management techniques to meet tight deadlines.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.

Education

Diploma - Hotel Management And Catering Technology

Guardian Angel Institute of Hotel Management
Churchorem
06.2010 - 05.2011

Bachelor Of Administrative Studies(Commerce ) - Cost Accounting,Majors in Financial Accounting And

Rosary College of Commerce And Arts
Navelim Goa
06.2011 - 05.2014

Diploma - Information Technology

Goa University
Navelim Goa
06.2011 - 05.2012

Skills

    Order picking and processing

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Timeline

Warehouse Assistant

4px Express GMbh
01.2022 - Current

Front Office Executive

Skylark Resort
12.2015 - 05.2020

Soul Vacation LLP

Assistant Store Manager
05.2015 - 11.2015

Food and Beverage Attendant

Zuri White Sands
01.2015 - 03.2015

Bachelor Of Administrative Studies(Commerce ) - Cost Accounting,Majors in Financial Accounting And

Rosary College of Commerce And Arts
06.2011 - 05.2014

Diploma - Information Technology

Goa University
06.2011 - 05.2012

Training Hotel Management

Royal Goan Beach Club Haathi Mahal
10.2010 - 03.2011

Diploma - Hotel Management And Catering Technology

Guardian Angel Institute of Hotel Management
06.2010 - 05.2011

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