Timeline
Work History
Overview
Education
Work Preference
Skills
Generic
Fru Susana Ndoh

Fru Susana Ndoh

Waitress/Hotel
Dubai ,SN

Timeline

Hotel Front Desk Clerk

Hotel Hilton
01.2024 - 04.2024

Hotel Waiter

Hotel L Falaise
01.2022 - 01.2024

Bachelor - Hotel Management

University of Yaounde
2021.02 - 2024.01

Work History

Hotel Front Desk Clerk

Hotel Hilton
01.2024 - 04.2024
  • Trained new front desk staff in hotel policies and procedures, maintaining consistent service standards.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Hotel Waiter

Hotel L Falaise
01.2022 - 01.2024
  • Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
  • Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
  • Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
  • Assisted in menu development by providing feedback on popular dishes and suggesting seasonal specials based on guest preferences.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Education

Bachelor - Hotel Management

University of Yaounde
Yaounde
2021.02 - 2024.01

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementFlexible work hours

Skills

  • Customer service
  • Payment handling
  • Welcoming guests
  • Greeting guests
  • Multi-line phone systems
  • Teamwork orientation
  • Professional appearance
  • Guest reception
  • Reservation management
  • Check-in & check-out coordination
  • Language proficiency
  • Room charges
  • Room availability
  • Hotel recordkeeping
  • Teamwork and collaboration
  • Time management
  • Detail-oriented
  • Room service

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Fru Susana Ndoh Waitress/Hotel