Gajjala Deeksha Reddy
Berlin
Summary
I Have 2+ years of experience in the hotel and food service industry, with skills in planning, directing food preparation, supervising kitchen staff, and ensuring customer satisfaction. I have worked as a Commis II at the Hyderabad Marriott hotel and as an Intern/Trainee at ITC Kakatiya, gaining exposure to various departments. Now I am looking to pivot my career towards marketing and events, leveraging my transferable skills in customer service, planning, and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Commis II
Hyderabad Marriott hotel and convention centre
01.2019 - 06.2020
- Trained to be a qualified chef for 1 year and 6 months
- Planning and directing food preparation in kitchen and supervising other kitchen staff
- Ensured customer satisfaction by customizing products and services to meet their needs
- Experience in cold and continental kitchens, including planning live events
- Handled customer complaints in front of house operations.
Intern/Trainee
ITC Kakatiya
12.2017 - 03.2018
- Training at different departments
- Proficient in various departments including kitchen, front office, housekeeping, sales, and marketing
- Skilled in menu planning, food preparation, kitchen management, and customer service
- Strong knowledge of food safety regulations and standards
- Focus on maximizing guest satisfaction, profitability, and maintaining high standards of service.
Education
Masters in Tourism, Hospitality and Events Management (MA) -
Berlin School of Business and Innovation (under University of Creative Arts)
03.2023
Bachelor in Hotel Management and Catering Technology -
Regency college of Hotel Management and Catering Technology
08.2019
Secondary school and Intermediate -
Rao’s Group of Institutions, Hyderabad
03.2016
Secondary school and Intermediate -
Rao’s Group of Institutions, Hyderabad
05.2014
Skills
Kitchen Operations: Inventory Management, Waste Control, Food Presentation, Recipe Record Management, Quality Assurance, Production Control
Customer Service & Events: Serving Etiquette & Styling, Banqueting & Special Events, Client Servicing
Management: Team Management
Languages
English
Accreditations
- Participated In Budding Professional 2018 BY IHM HYDERABAD
- Basic Bartending Course by Liquid Art Bar School 2018
- Participation Of Merit on World Tourism Day celebrations 2016
- Won 1st Prize for Ikebana Flower Arrangement by IHM 2016
- Project On ITC Hotels as A Part of Trainee
- Research project on veganism and its trends in youth and celebrities
Personal Information
Date of Birth: 04/14/99
References
References will be provided.
Certification
Participated In Budding Professional 2018 BY IHM HYDERABAD
Basic Bartending Course by Liquid Art Bar School 2018
Participation Of Merit on World Tourism Day celebrations 2016
Won 1st Prize for Ikebana Flower Arrangement by IHM 2016
Timeline
Commis II
Hyderabad Marriott hotel and convention centre
01.2019 - 06.2020
Intern/Trainee
ITC Kakatiya
12.2017 - 03.2018
Masters in Tourism, Hospitality and Events Management (MA) -
Berlin School of Business and Innovation (under University of Creative Arts)
Bachelor in Hotel Management and Catering Technology -
Regency college of Hotel Management and Catering Technology
Secondary school and Intermediate -
Rao’s Group of Institutions, Hyderabad
Secondary school and Intermediate -
Rao’s Group of Institutions, Hyderabad