Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gamze Yüce

Nuremberg

Summary

A seasoned professional in sales and customer service with over 5 years experience in developing and implementing growth in B2B markets, who is known for reliability and adaptability, with swift capacity to learn and apply new skills. I excel in negotiation and relationship building, demonstrated through my impactful tenure at Müller Medien GmbH & Co. KG. My multilingual abilities and problem solving expertise have been significant in exceeding sales targets and fostering long-term client partnerships.

Overview

9
9
years of professional experience

Work History

Sales Representative Manager

Müller Medien GmbH & Co. KG - Sellwerk
Nuremberg, Germany
10.2023 - Current
  • Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Increased sales performance by implementing tailored coaching strategies for individual team members.

Inside Sales Manager

Müller Medien GmbH & Co. KG - DS Digitale Seiten
Nuremberg, Germany
03.2020 - 09.2023
  • Developed strong relationships with clients through consistent communication
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Recognized as a top-performing Telesales Specialist within the team due to consistent achievement of quotas and objectives.

Sales Consultant

Müller Medien GmbH & Co. KG - Portal United AG
Nuremberg/Cologne, Germany
11.2019 - 02.2020
  • Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
  • Worked closely with marketing teams to align sales initiatives and promotional materials to maximize overall results.

Export Clerk

DAX Sports
Nuremberg, Germany
01.2019 - 11.2019
  • Provided exceptional customer service, addressing inquiries regarding shipment statuses quickly and professionally.
  • Coordinated closely with warehouse teams to ensure timely dispatch of goods per client specifications.
  • Managed high volumes of export orders while maintaining meticulous attention to detail in record-keeping and documentation preparation.

Restaurant Manager

Finnegan's Irish Pub
Nuremberg, Germany
08.2015 - 12.2018
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Promoted a positive work environment with proactive conflict resolution strategies

Education

Commercial Correspondent - Foreign Language Correspondence

ILS Institut Für Lernsysteme Online School, Remote
03.2022

Skills

  • Verbal and written communication
  • Micsoroft Office Suite (Excel, PowerPoint, Word)
  • Salesforce, SugarCRM, ATLAS
  • Teamwork and Collaboration
  • Customer-Oriented
  • Incoterms Understanding
  • Online Marketing
  • Time Management
  • Translation Skills
  • Administrative tasks

Languages

German
Bilingual or Proficient (C2)
English
Advanced (C1)
Turkish
Upper intermediate (B2)

Timeline

Sales Representative Manager

Müller Medien GmbH & Co. KG - Sellwerk
10.2023 - Current

Inside Sales Manager

Müller Medien GmbH & Co. KG - DS Digitale Seiten
03.2020 - 09.2023

Sales Consultant

Müller Medien GmbH & Co. KG - Portal United AG
11.2019 - 02.2020

Export Clerk

DAX Sports
01.2019 - 11.2019

Restaurant Manager

Finnegan's Irish Pub
08.2015 - 12.2018

Commercial Correspondent - Foreign Language Correspondence

ILS Institut Für Lernsysteme Online School, Remote

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Gamze Yüce