Ganna Akulova
Gelnhausen
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
15
15
years of professional experience
Work History
Key Account Manager
Leda Steel Co
12.2021 - 02.2022
- Key Account Management of international business clients
- Coordination of production of steel constructions to clients Management
- Management of a logistic processes
- Including Quality Management and documentation
Fuel Operator
Osnova Locomotive Depot
04.2014 - 11.2018
- Process Management of petrol delivery
- Logistic Management of freight transportation, including coordination of invoices and customs documents
Parental Leave
01.2011 - 01.2013
Secretary
Osnova Locomotive Depot
01.2010 - 01.2011
Engineer
General of, Southern Railways
01.2007 - 01.2010
Education
Nuernbergerhaus
Nürnberg2021
The Hotspot School of English
2019
Master Degree -
Ukrainian State University of Railway Transport
2008
Bachelor Degree -
Ukrainian State University of Railway Transport“
2007
Skills
- Computer literacy (Microsoft Office, Outlook Express, Photoshop, Lightroom)
- Business communication skills
- Ability to work with office equipment
- Ability to competently organise work
Additional Information
- Category B driving license
Languages
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
English
Intermediate (B1)
Timeline
Key Account Manager
Leda Steel Co
12.2021 - 02.2022
Fuel Operator
Osnova Locomotive Depot
04.2014 - 11.2018
Parental Leave
01.2011 - 01.2013
Secretary
Osnova Locomotive Depot
01.2010 - 01.2011
Engineer
General of, Southern Railways
01.2007 - 01.2010
Nuernbergerhaus
The Hotspot School of English
Master Degree -
Ukrainian State University of Railway Transport
Bachelor Degree -
Ukrainian State University of Railway Transport“
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