Gatha M Shaji
IT Cloud Engineer
Frankfurt Am Main
Summary
Detail-oriented individual with 8 years of technical & management experience looking to secure a Technical management position with fastest growing organisation.
Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
IT Cloud Engineer
Allianz Technology SE
01.2022 - Current
- Managed cloud-based infrastructure, optimizing costs and ensuring high availability of services.
- Standardized software development environments across the organization for consistency in tool usage and coding practices.
- Corrected, modified and upgraded software to improve performance.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Improved code deployment efficiency by automating processes with CI/CD pipelines.
- Contributed to the creation of a DevOps culture within the organization, leading to increased agility and cross-functional collaboration.
- Assisted in migration projects from on-premises data centers to cloud environments, ensuring minimal disruption to business operations.
- Ensured high availability and scalability of cloud services, leading complex migrations to cloud environments.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Reduced server downtime by proactively monitoring cloud resources and addressing potential issues before they escalated.
- Used metrics to monitor application and infrastructure performance.
- Evaluated new cloud technologies and recommended solutions that aligned with organizational goals and objectives.
- Facilitated cross-functional collaboration among various departments for an integrated approach towards AML efforts.
- Promoted a culture of compliance throughout the organization by consistently emphasizing the importance of adhering to AML policies and procedures.
- Managed multiple Actimize projects simultaneously while maintaining strict deadlines and adhering to budget constraints.
- Troubleshot complex issues within the Azure environment, delivering timely resolutions to minimize downtime and maintain optimal performance levels.
Senior System Engineer
MGT Commerce GmbH
10.2019 - 12.2021
- Company Overview: Web Hosting company specializing in cloud-based server management
- Installation and management of cloud-based servers on Amazon AWS (Single - Multi-Server Environments) for international clients
- Monitor performance
- Handled general troubleshooting in Magento Ticketing System
- Support customers from all around the globe
- Worked in a team of expert system administrators
- Coordinated flexible shifts and share responsibilities within team
- Web Hosting company specializing in cloud-based server management
- Improved system performance by optimizing Linux server configurations, implementing efficient backup processes, and performing regular maintenance tasks.
- Reduced downtime during planned system upgrades, maintaining seamless user experiences through thorough testing and rollback planning.
- Created and serviced administrator and user accounts on Linux-based systems, managing 100s deployments.
- Automated daily backups of critical data using AWS S3, reducing the risk of data loss in case of system failures.
- Developed comprehensive strategies for leveraging AWS Auto Scaling, ensuring optimal resource allocation and cost efficiency during periods of high demand.
- Trained junior engineers on best practices for working within an AWS environment, promoting skill development across the team.
- Maintained documentation of all cloud infrastructure changes, ensuring transparency and consistency throughout the organization''s IT landscape.
Intern
Allianz SE
04.2019 - 10.2019
- Company Overview: A global insurance and financial services company
- Develop, review, and modify IT security and privacy policies
- Design and execute audit procedures to measure company compliance with its security policies and procedures
- Monitor advancements information privacy laws to ensure organizational adaptation and compliance
- A global insurance and financial services company
- Sorted and organized files, spreadsheets, and reports.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
Intern
SAP Hybris
10.2018 - 03.2019
- Company Overview: A software company specializing in e-commerce and customer engagement solutions
- Linux experience, including to process large data sets
- Linux experience in installing and configuring several clustered distros but not limited to RHEL and CentOS
- Private and Corporate Networking knowledge setup, configuring and maintenance
- Some experience leveraging Perl, MySQL, JavaScript, and PHP, to manipulate data and set up automated processes as per business requirements
- Knowledge with setting up SSH, SSL, FTP, STFP in Linux
- Research solutions and alternatives to technology issues
- Analyse, troubleshoot and follow issues related to IPs and managed hosts
- Configure software and hardware as instructed by senior network admins
- Take direction from the technology team on maintaining systems
- Learn new languages, methodologies, products as necessary to assist our tech team with their responsibilities
- A software company specializing in e-commerce and customer engagement solutions
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in workshops and presentations related to projects to gain knowledge.
Intern
Allianz SE
07.2018 - 12.2018
- Company Overview: A global insurance and financial services company
- Support the team in organizational and administrative tasks, as well as in all areas of competence development
- Creation of global development programs for senior leaders and future COOs
- Logistical organization of meetings, trainings etc
- Creation of questionnaires, surveys and reports as well as communication with the stakeholders
- Development of training courses for the employees of the Alliance in the areas of digital and organizational transformation
- Manage the Office365 and worked as pilot Champion in responsible department
- Document the IT procedures and Processes
- Perform other IT tasks as assigned
- A global insurance and financial services company
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Technical Analyst
Allianz Technology
08.2016 - 03.2018
- Company Overview: A technology service provider for Allianz Group
- Adopted the new philosophy
- Learned responsibilities & took on leadership for a change
- Mastery in DevOps frameworks, best practices, processes, and culture
- Configured, supported and maintained: User workstations, IT servers and services, Engineering servers and services
- A technology service provider for Allianz Group
- Provided exceptional support for end-users by addressing technical concerns, reducing downtime, and improving user experience.
- Championed change management initiatives throughout organization by effectively communicating benefits of proposed improvements.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
- Diagnosed software issues and applied troubleshooting techniques to resolve problems.
- Provided technical and functional recommendations based on project requirements.
- Collaborated with development teams to resolve build issues promptly, minimizing delays in project timelines.
- Implemented continuous delivery pipelines using Jenkins, enabling faster release cycles and improved software quality.
- Created and maintained up-to-date documentation on build, release, and deployment processes; ensured quick onboarding for new team members.
Junior Systems Engineer
Ideamine Technologies
04.2016 - 08.2016
- Company Overview: A technology solutions provider
- Managed IPtables/CSF firewall rules in the linux servers
- Configured of DNS & FTP Server and maintaining local monitoring servers like Nagios
- A technology solutions provider
- Delivered effective training sessions on new tools or protocols to team members, maintaining a high level of proficiency across all staff members involved in systems engineering tasks.
- Worked closely with vendors to troubleshoot complex technical issues, leveraging their expertise when needed for optimal results.
- Contributed to business continuity plans by developing disaster recovery strategies that minimized downtime in case of unexpected events or incidents.
- Evaluated system logs and error reports to identify root causes of issues, implementing corrective actions to prevent recurrence.
- Managed software licensing agreements, ensuring compliance with vendor requirements while optimizing available resources.
- Coordinated with other IT departments to ensure seamless integration between systems during new software implementations or migrations from legacy platforms.
Office Admin
SJ Paint House & Hardware
01.2015 - 03.2016
- Company Overview: A retail and hardware store
- Communicated with clients regarding contracts
- Coordinated tracer activities; Conducted client assessments; Screened and trained new employees
- Compiled and submitted reports to the supervisor regarding accomplishments and updates
- Did various tasks assigned by the supervisor or manager
- A retail and hardware store
Education
MBA - International Business
EU Business School
Munich, Germany 01.2018 - 01.2019
Bachelor of Technology - Electronics and communication Engineering
MBC College of Eng. & Technology
Idukki, India 01.2010 - 01.2014
Skills
Microsoft Office, Linux, Redhat
Certification
ITIL
RedHat Certified System Admin (RHCSA)
RedHat Certified Engineer (RHCE)
Diploma in Computer Application (DCA)
Certified trainer at BSNL, India Pvt Limited
Accomplishments
- Quarterly Performer award from Allianz Technology for the smooth processing of daily technical management 2017
- Winner in inter school dancing competition 2008-2010
Timeline
IT Cloud Engineer
Allianz Technology SE
01.2022 - Current
Senior System Engineer
MGT Commerce GmbH
10.2019 - 12.2021
Intern
Allianz SE
04.2019 - 10.2019
Intern
SAP Hybris
10.2018 - 03.2019
Intern
Allianz SE
07.2018 - 12.2018
MBA - International Business
EU Business School
01.2018 - 01.2019
Technical Analyst
Allianz Technology
08.2016 - 03.2018
Junior Systems Engineer
Ideamine Technologies
04.2016 - 08.2016
Office Admin
SJ Paint House & Hardware
01.2015 - 03.2016
Bachelor of Technology - Electronics and communication Engineering
MBC College of Eng. & Technology
01.2010 - 01.2014
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