Gayathiri Deavi U M
Mannheim
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Deloitte USI | Microsoft Global Sales & Service
India
02.2024 - 03.2025
- Collaborate with stakeholders to gather and define business requirements, translating them into clear functional specifications.
- Designed and developed interactive dashboards in Power BI for sales, operations, and marketing teams, improving visibility into KPIs and reducing manual reporting by 40%
- Streamlined report generation processes, significantly reducing time spent on monthly performance analysis.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Scrum Master
Deloitte USI | Kaiser Permanente
11.2022 - 01.2024
- Led multiple Scrum teams in delivering high-priority projects with a focus on maintaining agile principles and optimizing team productivity.
- Facilitated daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote transparency, collaboration, and continuous improvement.
- Worked with stakeholders to gather feedback, ensuring alignment of team priorities with business goals.
- Utilized Jira to track progress, create sprint reports, and monitor team performance metrics (velocity, burndown charts, etc.).
- Implemented continuous improvement practices, resulting in 80% improvement in team efficiency and overall delivery cycle.
Agile Coach
Deloitte USI | Macy’s Inc
08.2022 - 10.2022
- Supported Scrum Masters in facilitating team events and managing artifacts across multiple projects
- Led a successful Agile transformation, resulting in a 25% increase in project delivery time and a 15% improvement in customer satisfaction
- Assisted with stakeholder communication, status reporting, and risk mitigation.
Scrum Master
Tata Consultancy Services | Marks & Spencer
12.2020 - 07.2022
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
System Engineer - UI/UX Developer
Tata Consultancy Services | Hennes & Mauritz AB
11.2018 - 11.2020
- Designed wireframes, mockups, and prototypes for new product features and functionality, improving overall user engagement.
- Worked on UI optimization, reducing user task completion time by 25%
- Led the migration of legacy applications to modern cloud-based solutions, leveraging Azure services for scalability and reliability
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
Software Developer - Intern
Sporfy
06.2017 - 09.2017
- Demonstrated adaptability by swiftly learning and applying new technologies, tools, and methodologies as needed throughout the internship period.
- Built, tested, and deployed APIs for a multi-service application, enhancing interoperability between disparate systems
- Implemented OAuth2 and JWT for secure authentication and authorization, ensuring data protection
- Collaborated with team members to design, develop, and launch a user-friendly software product.
- Acquired knowledge about industry best practices concerning security measures when implementing new modules or modifying existing ones.
Education
Bachelor’s Degree - Computer Science
Anna University - KPRIET
01.2018
Higher Secondary Education - undefined
Velammal Matric Hr Sec School
01.2014
Secondary Education - undefined
SSV Matric Hr Sec School
01.2012
Skills
- Agile Frameworks - Scrum, Kanban, SAFe
- Atlassian Suite - Jira, Confluence, Bitbucket
- Microsoft Office Suite
- SQL proficiency
- Data analysis and reporting
- Requirements gathering
- HTML and CSS
- Project management
- Agile metrics tracking
- Agile coaching
Certification
- Atlassian Certified in Managing Jira Projects for Cloud
- Professional Scrum Master I (PSM I) - Scrum.Org
- Business Analysis Foundation - LinkedIn
- Agile Crash Course: Agile Project Management & Agile Delivery - Udemy
- Microsoft Azure Fundamentals (AZ-900)
- HTML5-CSS3 Basics
- Basics of Angular 8
LANGUAGES
English - Fluent
German - Beginner
Tamil - Native
Timeline
Business Analyst
Deloitte USI | Microsoft Global Sales & Service
02.2024 - 03.2025
Scrum Master
Deloitte USI | Kaiser Permanente
11.2022 - 01.2024
Agile Coach
Deloitte USI | Macy’s Inc
08.2022 - 10.2022
Scrum Master
Tata Consultancy Services | Marks & Spencer
12.2020 - 07.2022
System Engineer - UI/UX Developer
Tata Consultancy Services | Hennes & Mauritz AB
11.2018 - 11.2020
Software Developer - Intern
Sporfy
06.2017 - 09.2017
Higher Secondary Education - undefined
Velammal Matric Hr Sec School
Secondary Education - undefined
SSV Matric Hr Sec School
Bachelor’s Degree - Computer Science
Anna University - KPRIET