Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
Minimized potential conflicts by effectively documenting all aspects of each collision case, including detailed photographs and written descriptions of damages incurred.
Maintained a strong attention to detail, ensuring all relevant information was accurately recorded and communicated to customers and insurance providers throughout the repair process.
Estimator
Tesla Inc.
Charlotte, NC
07.2023 - 11.2023
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Gathered cost and material data for accurate and up-to-date information on material and labor.
Collision Estimator
Caliber Collision Luxury
Charlotte, NC
10.2022 - 06.2023
Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
Auto Appraiser
Travelers
SC
03.2022 - 09.2022
Inspected vehicles, light trucks, and heavy equipment to evaluate necessary repairs and determine extent of damage to provide customers with accurate initial estimate.
Negotiated with repair facilities and vendors to complete repairs in timely manner.
Settled total losses, ran valuations, moved salvage to help control costs.
Collision Estimator
Caliber Collision Luxury
Charlotte, NC
07.2021 - 03.2022
Inspected luxury vehicles including Mercedes Benz, Audi, BMW, Jaguar, Alpha Romeo, etc. to evaluate necessary repairs and determine extent of damage.
Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
Worked with DRP insurances including USAA, Travelers, Liberty Mutual, Amica, Chubb, Pure Insurance.
Auto Collision Estimator
Koons Collision Center
Alexandria, VA
02.2020 - 02.2021
Distributed orders to technicians and identified customer issues with products or services, investigated causes, and initiated resolutions.
Resolved conflicts and negotiated mutually beneficial agreements between customers and insurance companies including GEICO, USAA, Travelers, Erie Insurance, Progressive and State Farm.
Created and reviewed invoices totaling $300k monthly and addressed payment issues by maintaining accurate statement information and account balances.
Material Damage Adjuster
Erie Insurance
VA
11.2018 - 01.2020
Recovered 20-30% of overall damage costs by negotiating with third parties.
Negotiated over 1500 repair costs and settled total losses of $5MM.
Provided excellent customer service with insurance agents and claims adjusters.
Auto Damage Adjuster
GEICO
VA
11.2016 - 11.2018
Resolved over 2800 claimant and insured property damage claims while keeping in contact with repair facilities, attorneys, internal claims department, rental agencies and customers.
Evaluated 1500 insurance policies and ensured quick resolutions were met.