Georges Hamouche
Offenburg
Summary
Hard working and committed individual who is able to work well as a part of the team and as well as by own initiative, Within and outside academic environment. With the masters degree on the horizon, i am looking for opportunities that allow me to use my skills to the fullest in order to meet the job’s objective and expand my growth and learning abilities. Professional IT specialist with significant experience in systems analysis, troubleshooting, and technology solutions. Adept at fostering team collaboration and ensuring project success through adaptable approaches. Strong skills in network management, cybersecurity, and data analysis. Reliable and results-driven, ready to make impactful contributions to any organization.
Overview
11
11
years of professional experience
Work History
IT Analyst
Avanade
02.2025 - 07.2025
- Analyzed system requirements to enhance software performance and user satisfaction.
- Implemented IT solutions that streamlined operations and improved service delivery.
- Collaborated with cross-functional teams to identify and resolve technical issues promptly.
- Developed documentation for system configurations, processes, and user guides to customers in order to ensure consistency.
- Worked on a big spin-off project for continental , especially the migration of labels (Non-encrypted and encrypted) from the old tenant to the new tenant. 99% were un-encrypted files and 1% was encrypted.
Aushilfe / Student Job
FedEx
01.2024 - 01.2024
- Scanning specific packages depending on where the location is within or outside Europe Sorting them and putting them on pallets then professionally wrap them in order for the stapler to pick them up and put them inside the LKW
- Office Position doing paperwork for all the shipments related to TNT and FedEx
- Sorting the papers depending if they have Customs (Zoll)papers or not and putting them in the correct folder
- Managed over 1000 papers per day
Logistics/Warehousing
J.W. Zander GmbH & Co. KG
01.2022 - 01.2024
- Storing the new oncoming good in their specific location for later to be picked up and shipped to customers
- Scanning and checking on the system the specific goods that the customer wants and then proceeding to print and stick the specific sticker in order to be delivered to the customer
- Helping all the departments in case they are overloaded with work and came on weekends to finish at least 40% of the overloaded work
Retail And wholesale manager / IT Specialist
Hamouche Establishment for commerce
01.2015 - 01.2022
- Coordinated weekly staff training sessions focusing on customer service excellence and inventory handling, resulting in a 25% increase in customer satisfaction scores and significantly improved order fulfillment times across the store.
- Importing goods after making an inventory check and assessment and depending on the demand of the customers
- Streamlined financial management processes by implementing a new budgetary tool that tracked expenses in real-time, resulting in a 25% reduction in unnecessary spending and optimizing resource allocation across departments
Sales Engineer (Internship)
MATE M.E. SAL
01.2018 - 01.2018
- Ticket support for customers having problems using the provided hardware or software by the company and solving any existing problem, visiting the customer if it needs to be solved personally
- Sensors installation for everything (Smart Home and sensors for fire, water or any emergency)
- Rule making program Pseudo Programming and configuration depending on what the customer wants and needs to integrate as hardware and sensors on the app
Education
Masters - Enterprise and IT Security
Hochschule Offenburg
Offenburg01.2024
Bachelors - MIS (Management Information Systems)
Notre Dame University (NDU)
Zouk Mosbeh01.2018
Skills
- Microsoft Office
- Active Directory
- C
- Python
- Computer Hardware
- SAST
- DAST
- SCA
- Pen-testing
- ISO 27001
- MS 900 Certified
Languages
English
French
Arabic
German
Timeline
IT Analyst
Avanade
02.2025 - 07.2025
Aushilfe / Student Job
FedEx
01.2024 - 01.2024
Logistics/Warehousing
J.W. Zander GmbH & Co. KG
01.2022 - 01.2024
Sales Engineer (Internship)
MATE M.E. SAL
01.2018 - 01.2018
Retail And wholesale manager / IT Specialist
Hamouche Establishment for commerce
01.2015 - 01.2022
Masters - Enterprise and IT Security
Hochschule Offenburg
Bachelors - MIS (Management Information Systems)
Notre Dame University (NDU)
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