Summary
Overview
Work History
Education
Skills
Languages
Birthdate
Birthplace
Photography
Sport,Discover,Travel,Learn
Timeline
Generic
Georgiana Chiru

Georgiana Chiru

München

Summary

- Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

1
1
year of professional experience

Work History

Front Desk Agent

Ibis Hotel

Front Office Agent

Aloft Hotel
08.2023
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Updated hotel information systems regularly, enabling accurate record keeping and seamless communication between departments.
  • Provided exceptional concierge services by making restaurant reservations or arranging transportation for guests upon request.
  • Managed guest complaints effectively, ensuring prompt resolution and maintaining customer loyalty.
  • Supported sales efforts by assisting with site tours for potential clients, showcasing the property''s amenities and services.

Reception/ Customer Service Agent

Jochen Schweizer Arena
03.2020 - 08.2020
  • Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.

Waitress

Hard Rock Caffe
09.2019 - 02.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Pädagogie - Erzieher, Erziehungswissenschaften, Sozialpädagogik

01.2011

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Verbal and written communication
  • Scheduling

Languages

Romanian
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
English
Advanced (C1)
Spanish
Intermediate (B1)

Birthdate

08/14/96

Birthplace

Braila, Rumänien

Photography

There is more than a picture,is a language.

Sport,Discover,Travel,Learn

Keep my body and mind active doing sports and learning people and traditions by traveling.

Timeline

Front Office Agent

Aloft Hotel
08.2023

Reception/ Customer Service Agent

Jochen Schweizer Arena
03.2020 - 08.2020

Waitress

Hard Rock Caffe
09.2019 - 02.2020

Front Desk Agent

Ibis Hotel

Pädagogie - Erzieher, Erziehungswissenschaften, Sozialpädagogik

Georgiana Chiru