Cashier
Electricity Company of Ghana
Accra
03.2017 - 06.2018
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Maintained clean, tidy and organised checkout areas.
- Maintained neat and clean shop floor and storage areas.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Trained new team members in cash register operation, stock procedures and customer service.
- Worked closely with front-of-house staff to facilitate positive customer experiences.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Maximised customer satisfaction by assisting with purchase selections, locating items and promoting rewards programs.
- Promoted sale prices and promotions and redeemed coupons to offer competitive prices and boost customer loyalty.
- Supported salesfloor and stockroom staff during busy periods, contributing to stock replenishment and store zoning.