As a Junior Data Analyst driven by a strong interest in Data Analytics/Business Analysis, I am eager to contribute to data-driven decision-making, embrace new challenges, and continuously develop my analytical and business skills. Strong skills in SQL, R, Tableau, Google Sheets, and MS Office
Overview
4
4
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Gebäckabfertiger
AeroGround
11.2024 - Current
Experienced in loading, unloading, and transporting passenger baggage and cargo in a high-traffic airport environment
Familiar with IATA regulations, baggage handling procedures, and airport safety protocols
Strong ability to work in shifts, including nights, weekends, and holidays, under various weather conditions
Proven team player with excellent communication skills and attention to detail
Knowledge of handling special baggage, lost and found procedures, and restricted/dangerous goods (DGR) protocols
Senior Restaurant Staff
Restaurant Kalioras
01.2023 - 08.2024
Trained new employees on service standards, POS systems, hygiene protocols, and customer interaction
Acted as point of contact between staff and management to ensure smooth communication and problem-solving
Handled cash register, processed payments, and performed end-of-day closing duties, including cash reconciliation
Managed customer complaints and ensured high levels of satisfaction and return visits
Monitored inventory levels and assisted in placing supply orders when needed
Ensured compliance with food safety, hygiene, and workplace safety regulations
Took initiative in improving workflow efficiency and maintaining a positive, team-oriented work environment
ERP CONSULTANT/INTERNSHIP STUDENT
Verus Plus Information Systems
10.2022 - 12.2022
Successfully led ERP implementation projects, ensuring timely delivery and alignment with business objectives.
Provided end-user training and post-implementation support across finance and supply chain modules.
Conducted detailed business process analysis to optimize ERP system configuration and performance.
Collaborated with cross-functional teams to tailor ERP solutions to specific organizational needs.
Managed data migration, system testing, and user acceptance phases for multiple ERP rollouts.
Delivered functional specifications and liaised with developers to implement custom ERP enhancements.
IT TECHNICAL SUPPORT
Greek Army
09.2021 - 09.2022
Provided first and second-level technical support for hardware, software, and network-related issues.
Diagnosed and resolved user incidents promptly, ensuring minimal downtime and high user satisfaction.
Installed, configured, and maintained desktops, laptops, printers, and peripheral equipment.
Assisted in system upgrades, patch management, and routine maintenance tasks for IT infrastructure.
Documented support procedures and created user guides to improve helpdesk efficiency and consistency.
Collaborated with IT teams to implement security protocols and monitor system performance metrics.