Gerardo Barros

Supply Planning & Network Management
• Developed and managed supply plans for materials related to product portfolios, ensuring continuity of supply and alignment with business objectives.
• Coordinated supply planning activities across global internal and external manufacturing sites.
• Led monthly API and RSM network planning processes for assigned product portfolios.
• Monitored demand fluctuations and collaborated with stakeholders to adjust production and supply plans accordingly.
• Developed scenario-based supply plans and conducted what-if analyses to support decision-making in response to demand changes, supply constraints, and evolving business priorities.
• Supported New Product Introductions (NPI) by aligning systems, supply plans, and network strategies with project timelines and launch requirements.
• Built and maintained strong relationships with cross-functional stakeholders across the supply chain network.

Systems, Planning Processes & Data Management
• Managed demand and supply planning processes in SAP and Kinaxis RapidResponse, ensuring effective MRP execution and planning accuracy.
• Maintained supply planning master data and planning systems to ensure accurate demand propagation and supply planning outputs.
• Participated in supply chain meetings to align consumption forecasts, inventory strategies, and supply plans.

Inventory Management & Risk Mitigation
• Identified, assessed, and mitigated supply risks to ensure product availability and business continuity.
• Analysed inventory performance and proactively managed risks related to shortages, excess inventory, and obsolescence.
• Monitored inventory coverage, performance against budget, and forecast deviations, communicating risks and corrective actions to stakeholders.
• Identified and resolved supply constraints through cross-functional collaboration and stakeholder engagement.
• Escalated critical supply risks, coordinated mitigation actions, and provided key inputs for decision-making forums (CCO, GSR, etc.).

• Took responsibility for monitoring all types of inventory owned by ExM.
• Established strong working relationships with key stakeholders.
• Coordinated and led monthly VPT inventory review meetings, escalating issues and ensuring timely follow-up on action items to enhance inventory management.
• Reviewed volume projection forecasts against actual figures, analysing variance drivers to support informed decision-making.
• Proactively identified inventory risks and issues; collaborated with business leaders and Virtual Plant Teams to develop strategic solutions and preventive measures.
• Managed excess and obsolete inventory.
• Ensured financial provisions were in place and accurately maintained, including inventory at risk, inventory turn, and inventory holding times.
• Reviewed and challenged business processes. Developed, implemented, and enforced SOP as necessary.
• Onboarded and supported the introduction of new CMOs.
• Managed the Material Review Board (MRB) and Product Accountability and Disposal Management (PADM), maintaining compliance with the Standard Operating Procedures (SOP).
• Ensured SAP inventory movements and adjustments were up-to-date and performed in accordance with SOX Controls & BMS Policies Standards.
• Had oversight responsibility to ensure that ExM inventory data was maintained through robust processes.
• Met Inventory Reporting requirements at local, regional, and global levels.
• Conducted thorough and careful analysis of stocks holding data, gathering critical information.
• Ensured the annual cycle count scoping document was in place and participated in inventory audits to ensure counts as required. Performed investigations and gap analysis as necessary.

• Acted as a key link in the supply chain, coordinating between intercompany, third-party supply sites, and global markets.
• Processed supplier and tolling fee invoices.
• Generated invoices and provided necessary shipping documents to global markets.
• Collaborated with the Freight Forwarder/Logistics department for outbound shipments.
• Executed all SAP transactions in a compliant manner.
• Resolved customer complaints by following established procedures to ensure satisfaction. following established procedures.

• Oversaw processing of customer orders efficiently, ensuring accuracy and timeliness.
• Responded to inquiries from assigned market on stock availability, expected delivery date, and order status in coordination with the Logistics department.
• Coordinated operational market activities for the assigned market effectively, verifying progress and intervening when obstacles arose, in line with agreed deadlines and commercial requirements.
• Ensured that deliveries to customers met the company’s Key Performance Indicators.
• Tracked orders from reception to delivery at the final destination.
• Designated key user for SAP and Salesforce, providing support and training to team members.

• Managed ocean and air freight shipments for top company customers.
• Enhanced customer experience through personalised support and timely responses.
• Identified and implemented process improvements to streamline operations.
• Managed corrective and preventive actions to ensure compliance with standards.
• Created regular and ad-hoc reports.
• Conducted Quarterly Business Review meetings.
• Managed purchase orders and consolidated cargo.
• Controlled shipping documentation.
• Managed customer claims, ensuring resolutions were achieved promptly and effectively.

• Monitored and controlled sales department KPIs to support performance evaluation and strategic decision-making.
• CRM Super User - Acted as the company’s Customer Relationship Management (CRM) Super User, responsible for the implementation and system training.
• Collaborated with sales force to ensure compliance with new CRM system, enhancing accuracy of performance metrics.
• Expert on the tracking and document repository system and of the company, DHL Interactive, providing both internal and external training.
• Identified and implemented process improvement opportunities within the department.
• Acted as the primary contact for marketing-related activities and customer communications within the country.