Gerrit Biehl
Kaltenkirchen,SH
Summary
Successful account manager provided ongoing support to ensure client satisfaction. Identified market trends, understood competitive landscape and possessed excellent communication skills to explain customer options. Developed comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction.
Overview
24
24
years of professional experience
Work History
Projekt Sales Management / Key Account Management
VELUX Deutschland GmbH
06.2019 - Current
- Strengthened client relationships by providing consistent communication and addressing their needs promptly.
- Increased sales revenue through strategic account management and nurturing long-term partnerships.
- Collaborated with cross-functional teams to develop tailored solutions for key clients, resulting in higher customer satisfaction.
- Implemented effective negotiation strategies to secure favorable terms for both clients and the company.
- Identified growth opportunities within existing accounts, expanding business and increasing market share.
- Managed a portfolio of high-value accounts, maintaining strong relationships while driving continuous growth.
- Coordinated with internal departments to ensure seamless delivery of products or services to key clients.
- Analyzed data and generated reports on account performance, presenting insights to senior leadership for informed decision-making processes.
- Utilized CRM software efficiently for tracking client interactions, updating information accurately, facilitating better communication among team members.
- Optimized sales processes by identifying inefficiencies and implementing best practices to streamline account management activities.
Sales Representative
VELUX Deutschland GmbH
07.2014 - 05.2019
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
District Manager in Retail
JYSK A/S
01.2011 - 12.2013
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- personnel responsibility for approx. 80 employees
Management Trainee
JYSK A/S
09.2010 - 12.2010
Store Manager
JYSK A/S
09.2007 - 08.2010
Dual Training and Studies Commercial Specialist
JYSK A/S
07.2005 - 08.2008
Industrial Engineering Study Program
University Of Hamburg
11.2004 - 06.2005
Military Service
German Armed Forces
07.2003 - 06.2004
University Entrance Qualification
Technical College
08.2002 - 06.2003
Carpentry Apprenticeship
Tischlerei Lohse
08.1999 - 07.2002
Education
Commercial Specialist - Business Administration
Bildungszentrum Des Einzelhandels
Springe06.2008
Skills
- Industry Trends
- Relationship Management
- Problem solving
- Customer retention
- Brand Awareness
- Goal-Oriented
- Client Engagement
- Upselling Strategies
Timeline
Projekt Sales Management / Key Account Management
VELUX Deutschland GmbH
06.2019 - Current
Sales Representative
VELUX Deutschland GmbH
07.2014 - 05.2019
District Manager in Retail
JYSK A/S
01.2011 - 12.2013
Management Trainee
JYSK A/S
09.2010 - 12.2010
Store Manager
JYSK A/S
09.2007 - 08.2010
Dual Training and Studies Commercial Specialist
JYSK A/S
07.2005 - 08.2008
Industrial Engineering Study Program
University Of Hamburg
11.2004 - 06.2005
Military Service
German Armed Forces
07.2003 - 06.2004
University Entrance Qualification
Technical College
08.2002 - 06.2003
Carpentry Apprenticeship
Tischlerei Lohse
08.1999 - 07.2002
Commercial Specialist - Business Administration
Bildungszentrum Des Einzelhandels
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