Gilbert Nii Lartey
Paderborn
Summary
Driven Data Science Intern ready to thrive in demanding digital intelligence processing environments. Well-informed on latest machine learning advancements. Ready to combine tireless hunger for new skills with desire to exploit cutting-edge data science technology.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Data Science Trainee
Student Universitat Paderborn, MSc. International Economics & Management
Paderborn
2022.04 - Current
- Translated cost and benefits of machine learning technology for non-technical audiences.
- Created data visualization graphics, translating complex data sets into comprehensive visual representations.
- Performed data administration duties for databases.
- Applied appropriate data science techniques to solve business problems.
Delivery Coordinator
SIMBISA BRANDS GHANA LIMITED
2021.11 - 2022.04
- Brought back to restructure entire delivery business because of growth in revenue
- Push for increased awareness with usage and downloads of delivery app Dial-a-delivery
- Provide effective training for new staff and call centre agents
- Improve service quality of the delivery business
- Acted as a liaison between Simbisa Brands and other 3rd party delivery platforms, including Jumia, Bolt, Glovo, etc., to develop and establish positive working relationships and partnerships.
Marketing Manager l
SIMBISA BRANDS GHANA LIMITED
2020.09 - 2021.11
- Helped increase marketing effectiveness, generate more sales and clients as the Marketing Manager in charge of the delivery operations for Chicken Inn, Pizza Inn, Creamy Inn, Galitos, Dial-a-Delivery and Rocomamas Ghana
- Helped facilitate impulse buying, cross-selling and build physical connections through instore and outdoor branding
- Provided quick response and resolution to all customer complaints and issues while ensuring all orders were delivered promptly to all locations
- Managed product development processes to promote, develop and generate new innovations and ideas, and strengthened concept development processes
- Generated high brand recall and established an emotional connection with customers through product/store launches ad activations.
Delivery Coordinator
Dial, SIMBISA BRANDS GHANA LIMITED
2020.06 - 2020.09
- Provided management oversight of business deliveries, to streamline processes, automate workflows and ultimately increase customer satisfaction and retention
- Helped the company to easily zone in on primary goals, experiences less stress, and stay on schedule while saving money through the recruitment, training and streamlined onboarding of delivery staff/couriers
- Provided quick response and resolution to all customer complaints and issues while ensuring all orders were delivered promptly to all locations from within the call center
- Improved safety and boosted confidence in delivery riders while enabling customers perceive a high standard of performance from the brand through the procurement of appropriate uniforms and gears for delivery riders
- Selected Achievements
- Generated more leads and improved the business delivery functions through the introduction of short codes and WhatsApp ordering bots
- Set up a full-fledged Call Centre to improve interdepartmental communications and customer satisfaction
- Success catalyst in the development, idealization, launch and branding of over 5 stores
- Influential in the growth transformation of the company, tripling company turnover rates by 3x since I joined.
Executive Producer
EIB NETWORK
2016.07 - 2020.05
- (Starr 103.5 FM)
- Planned and managed regular day-to-day programming
- Executed organization’s plans to grow audience and boost revenue
- Created both on air and outdoor marketing campaigns that were executed by the station
- Studio branding and outdoor studio branding set up when we had to take shows outside to the community
- Took charge of the management of social media platforms as well as the functions of on-air talents
- Coordinated the activities of the production team and ensured all promotional materials were accurate and in line with established concepts and design quality
- Ensured promotional artworks for social media were up to brand standards and without grammatical errors
- Conducted scripting, recorded voice overs and jingles.
Intern
EIB NETWORK
2015.09 - 2016.06
- Starr 103.5 FM)
- Supported the production and editing of video content in adherence to company guidelines and standards to share on online channels, including social media platforms
- Provided assistance as needed in all components of the production, including sound, lighting, camera, editing and postproduction
- Perform other duties as requested by staff to ensure all necessary tasks were performed in a proficient manner
Partner
CITADEL COMMUNICATIONS LIMITED
2008.08 - 2015.05
National Service Person
UNIVERSITY OF MINES AND TECHNOLOGY
2010.09 - 2011.10
- Oversaw the Office of Admissions front desk functions, including scheduling front desk staff, providing a professional, helpful, welcoming atmosphere and a positive attitude for visitors
- Provided service excellence through courteous, informed, accessible and professional engagement
- Developed operating goals and objectives for the unit; implemented and administered methods and procedures to enhance operations, as appropriate to the admissions office.
Intern
STELLAR TRAVEL
2010.06 - 2010.08
- Provided support to the finance department, suggesting improvements in accuracy, efficiency, and reducing costs
- Developed skills in ensuring all transactions were properly accounted for and the financial systems were maintained, under all procedures and controls.
Assistant Equipment Coordinator
MAERSK GHANA LIMITED
2005.07 - 2006.07
Education
Master of Science - International Economics & Management
2022.04 - Current
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Bachelor of Science - Administration (Insurance and Risk Management
2006.04 - 2010.04
Skills
RELEVANT SKILLSundefined
Accomplishments
- Kent Mensah - "Face2face Africa"
- Online Editor, kmensah@f2fafrica.com, 0242186493
- Dennis Agbo - "Bank of Ghana"
- Manager, Legal Department, dennis.agbo@bog.gov.gh, 0244254873
Certification
Advanced Social Media Training| October 2020
Timeline
Universitat Paderborn - Master of Science, International Economics & Management
2022.04 - Current
Data Science Trainee - Student Universitat Paderborn, MSc. International Economics & Management
2022.04 - Current
Delivery Coordinator - SIMBISA BRANDS GHANA LIMITED
2021.11 - 2022.04
Marketing Manager l - SIMBISA BRANDS GHANA LIMITED
2020.09 - 2021.11
Delivery Coordinator - Dial, SIMBISA BRANDS GHANA LIMITED
2020.06 - 2020.09
Executive Producer - EIB NETWORK
2016.07 - 2020.05
Intern - EIB NETWORK
2015.09 - 2016.06
National Service Person - UNIVERSITY OF MINES AND TECHNOLOGY
2010.09 - 2011.10
Intern - STELLAR TRAVEL
2010.06 - 2010.08
Partner - CITADEL COMMUNICATIONS LIMITED
2008.08 - 2015.05
UNIVERSITY OF GHANA - Bachelor of Science, Administration (Insurance and Risk Management
2006.04 - 2010.04
Assistant Equipment Coordinator - MAERSK GHANA LIMITED
2005.07 - 2006.07
- ,
Advanced Social Media Training| October 2020
Spur Corp, South Africa.
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