Proven leader and strategic planner, adept in problem-solving and fostering client relationships, increased sales revenue and business growth. Expert in driving operational excellence and team development, achieving consistent results through innovative strategies and meticulous attention to detail. Hard working with reputation for exceeding performance benchmarks. Dependable team player with great communication and organizational skills. Courteous and self-motivated with a talent for creating effective teams and working environment.
Overview
28
28
years of professional experience
Work History
Director of Chemical Sales Department
H.M. Plastic GmbH
Hamburg
01.2020 - Current
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Developed innovative strategies for clients, resulting in increased revenue and business growth.
Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success and helped to secure long-term business partnerships..
Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
Conducted in-depth market research to identify emerging trends, enabling clients to adapt and stay ahead in competitive industries.
Increased sales revenue by consistently meeting and exceeding sales targets.
General Manager, Administration
H&M Chemical Trading GmBH
02.1997 - 08.2019
Championed process improvements through regular reviews, identifying areas for optimization or redesign as needed.
Ensured regulatory compliance through thorough audits and risk assessments, mitigating potential issues proactively.
Enhanced employee productivity by implementing comprehensive training programs and professional development opportunities.
Reduced operational costs with effective budget management and resource allocation.
Fostered a positive work culture by promoting teamwork, transparent communication, and employee recognition programs.
Drove business growth through targeted marketing campaigns that increased brand awareness within target markets.
Streamlined administrative processes by implementing efficient systems and organization strategies.
Improved customer satisfaction with high-quality service standards and timely issue resolution.
Expanded market presence by forging strategic partnerships that led to mutually beneficial outcomes for all parties involved.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and implemented strategies to increase sales and profitability.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue, and effectively targeting new markets.