Summary
Overview
Work History
Education
Skills
Languages
Sport
Timeline
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Giovanni Foscaro

Giovanni Foscaro

Berlin

Summary

Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction.

Overview

1
1
year of professional experience

Work History

Club Waiter

Marina Club
05.2023 - 09.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction with timely table check-ins to assess beverage needs.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Communicated with guests to record orders and assess needs.
  • Anticipated guest needs and provided proactive service.
  • Maintained accuracy and efficiency when processing sales transactions.

Club Waiter

Radika Club
10.2022 - 05.2023
  • The shift had first dinner and after dinner party, so I learned how to serve politely to clients but als to be fest and efficent.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained clean and organized bar area.
  • Assisted with bartending duties during high-volume shifts.

Cook's Assistant

Amami Alfredo Bistrot
06.2022 - 07.2023
  • This was my first job, I learned a lot about cooking but most importantly i learned how to be a good working and changed mentality
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Worked with chef to prepare daily food specials and other supplies.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

High School Diploma -

Istituto Paritario Galileo Galilei
San Biagio, Olmi
07.2023

Skills

  • Fluent in English, Spanish and level B1 in German
  • Order Management
  • Guest Relations Management
  • VIP Support
  • Guest Relations
  • Item Promotion
  • Bar Terminology
  • POS Systems
  • Cleaning and Sanitization
  • Drink Preparation

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
German
Intermediate (B1)

Sport

Wrestler and ex MMA fighter, have no problem with moving heavy stuff or walk (or run in need) for long periods.

Timeline

Club Waiter

Marina Club
05.2023 - 09.2023

Club Waiter

Radika Club
10.2022 - 05.2023

Cook's Assistant

Amami Alfredo Bistrot
06.2022 - 07.2023

High School Diploma -

Istituto Paritario Galileo Galilei

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Giovanni Foscaro