Yoga, reading, travelling
Gordana Srećković
Berlin
Summary
Experienced with managing household tasks and supporting family needs efficiently. Utilizes strong organizational skills to ensure clean and well-maintained living space. Track record of effective communication, ensuring smooth daily operations and enhanced family well-being.
Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
34
34
years of professional experience
2011
2011
years of post-secondary education
2
2
Languages
Work History
Hotel Hostess
Hotel Epicenter
Beograd
02.2023 - 07.2024
- Responsible for supervising and coordinating work in the housekeeping
- Assigning work duties and assisting maids in the performance of their duties
- Supervising the work of employees in the sector and controlling the cleanliness and arrangement of all rooms in the hotel to make sure that the standard operating procedures of the hotel housekeeping are being followed
- Supervising the operation to ensure the smooth flow and supply of laundry (receiving, sending, storing, keeping records, etc.)
- Close cooperation and constant maintenance of communication with the technical service and reception, if necessary, with other sectors of the hotel
- Timely organization of execution of all technical repairs and interventions
- Coordination of work with the reception to familiarize with the arrivals, departures, and special requests of hotel guests (monitors the list of occupied rooms, special requests of guests, etc.)
- Frequent inspections of hotels and apartments to ensure that the standards of cleanliness of rooms and public areas are maintained
- Room check before arrival/departure of hotel guests
- Controls the accuracy of employee arrivals, prescribed uniforms and appearance of household employees
- Taking care of the hotel inventory for the household—checking whether the hotel has all the necessary items for the housekeeping's operation (cleaning materials and substances, additional accessories, details to be placed in the guest rooms, etc.)
- Training, supervision, and coordination of employees in the housekeeping sector
Operater in the Claims Department
Cityexpress
09.2022 - 01.2023
- Data collection and resolving problems and preparing reports
- Tracking parcels
- Handling and resolving complaints
- Contacting customers
- Contacting suppliers (complaints, return of goods)
- Prepared reports and technical documentation of day-to-day production processes.
Family Manager
Slavko Drobac
Beograd
09.2015 - 08.2019
- Managing and supervising all housekeeping staff
- Creating schedules and overseeing the cleaning and maintenance of the residence
- Ensuring that all housekeeping duties were completed in a timely and efficient manner
- Ensuring that all guest rooms were kept in a clean and orderly state
Nanny
Aleksandra Popovic
Beograd
09.2013 - 08.2015
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Supported children in play activities, meals and snacks, hygiene, and socialization.
- Prepare meals and snacks for children based on dietary guidelines.
- Organized and cleaned home after activities by picking up toys and straightening up the playroom.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Built positive and nurturing environments to support child social and emotional growth.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Excange Office Cashier
Max Global Alliance
Beograd
02.2011 - 08.2013
- Supported inventory management efforts by accurately recording sales transactions in the system.
- Developed strong working relationships with colleagues to promote a cohesive team environment that fostered collaboration.
- Supported store operations by effectively managing multiple payment methods, including cash, credit, and checks.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Assistant Designer
Project Bureau MB Projekt
Beograd
04.2007 - 06.2010
- Creating projects through all phases of design, from concept to execution, independently or in a team;
- Carrying out daily and weekly tasks assigned by the lead architect in the team
- Participation in setting up urban-architectural concepts in 2D programs
- Elaboration of concepts to the level for obtaining a building permit, in accordance with local regulations;
- Elaboration of project documentation to the level of execution;
- Participating in the preparation of budget estimates and bill of quantities estimates, designing in accordance with estimated budget and bill of quantities ;
- Preparation of technical descriptions and project tasks;
- Cooperation with engineers of various professions in-house, or outsourced, analysis of received information and application through an architectural project;
- Coordinating cooperation between different professionals
Croupier
Casino Fair Play
03.1996 - 04.2002
- Dealer Jobs in Black Jack Roulette and Caribbean Poker
- Monitoring the flow of the game and controlling compliance with the rules
- Communication with guests
Croupier
Casino “Film”
01.1996 - 03.1997
- Communication with guests
- Dealt and conducted Black Jack Roulette and Caribbean Poker games by shuffling and distributing cards while giving players prompts to play.
- Managed game pace effectively to ensure maximum player satisfaction without sacrificing procedural accuracy or security measures.
Sales Manager
Tourist agency "Princeps"
Beograd
01.1994 - 12.1995
- Receiving inquiries from domestic and foreign clients, providing necessary information and solutions
- Market research
- Communication with business associates via e-mail and telephone
- Maintaining contact with clients, determining the results achieved and the quality of services provided, listening to the wishes, needs and suggestions of clients
Advertising Agent
"Borba" newspaper "Sport"
Beograd
06.1990 - 12.1993
- Increased client satisfaction by developing and implementing creative advertising campaigns tailored to their needs.
- Evaluated competitors'' advertising strategies to inform our own approach, staying ahead of industry trends and maintaining a competitive edge for our clients.
- Conceived and executed experiential marketing events for clients, providing unique opportunities for customer engagement and driving positive brand awareness.
- Designed eye-catching advertisements that effectively communicated the client''s message and captured the target audience''s attention.
- Collaborated with internal teams to develop integrated marketing campaigns across multiple platforms, boosting overall campaign effectiveness.
- Identified and reached out to potential clients to offer services.
- Generated increased revenue for clients by conducting thorough market research and identifying new opportunities.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Prepared and delivered sales presentations to businesses to sell new advertising programs.
Education
SSS -
Građevinsko Tehnička Škola
09.1987 - 06.1990
Auto Cad
Skills
- Troubleshooting
- Ability to work under pressure
- Team player
- Microsoft Office
- Excel
- AutoCAD
ArhiCad
Personal Information
- Nationality: Serbian / Slovenian
- Driving License: B
Dateofbirth
10/16/69, Pula
Interests
Timeline
Hotel Hostess
Hotel Epicenter
02.2023 - 07.2024
Operater in the Claims Department
Cityexpress
09.2022 - 01.2023
Family Manager
Slavko Drobac
09.2015 - 08.2019
Nanny
Aleksandra Popovic
09.2013 - 08.2015
Excange Office Cashier
Max Global Alliance
02.2011 - 08.2013
Assistant Designer
Project Bureau MB Projekt
04.2007 - 06.2010
Croupier
Casino Fair Play
03.1996 - 04.2002
Croupier
Casino “Film”
01.1996 - 03.1997
Sales Manager
Tourist agency "Princeps"
01.1994 - 12.1995
Advertising Agent
"Borba" newspaper "Sport"
06.1990 - 12.1993
SSS -
Građevinsko Tehnička Škola
09.1987 - 06.1990
Auto Cad
Similar Profiles
Manali KhadapkarManali Khadapkar
Senior Customer Relationship Associate at Epicenter Technologies Pvt. Ltd.Senior Customer Relationship Associate at Epicenter Technologies Pvt. Ltd.
Stephanie DiMarcoStephanie DiMarco
Peer Outreach Specialist at Recovery Epicenter FoundationPeer Outreach Specialist at Recovery Epicenter Foundation
Demarques ColemanDemarques Coleman
Memebership Coordinator at Riverside EpicenterMemebership Coordinator at Riverside Epicenter
Gabriel GarcíaGabriel García
Assistant Sound Engineer at Portstone StudiosAssistant Sound Engineer at Portstone Studios
Dipesh JanaDipesh Jana
Electrical Engineer at Mercury Engineering GmbHElectrical Engineer at Mercury Engineering GmbH