GRAHAME WARNER-LEES
Warrington
Summary
A highly motivated and hardworking professional with extensive experience in technical inspections, vehicle servicing, fault finding and diagnostics. Known for a strong work ethic, attention to detail, and a collaborative approach to team success. Confident in client engagement, troubleshooting, and meeting key performance targets under pressure.
Overview
14
14
years of professional experience
Work History
Heavy Equipment Mechanic
M&E Global
05.2020 - Current
- Conduct technical inspections and service tasks on US Army tracked vehicles (M113A3, M60, M2A3, M88A2, JSB excavators) and GSE equipment (Bulldozers)
- Ensure maintenance meets military standards using MSD systems.
- Train and support peers in troubleshooting and diagnostics.
- Deployed in support of mission-critical equipment readiness.
- Performing preventative maintenance on diesel and hydraulic system
CPM Sales Agent
Royal Mail International
06.2019 - Current
- Drive B2B sales via outbound calls to promote international delivery services.
- Collaborate with territory managers to support high-spend clients.
- Conduct cold outreach to generate leads and promote global postal solutions.
Sales Advisor
GID Ltd
01.2019 - 06.2020
- Follow up on recent car purchases to offer GAP insurance products.
- Work with RCI and Bristol Street customers, increasing post-sale conversions.
Direct Sales Executive
Academy Leasing
04.2017 - 12.2018
- Sourced finance leads via cold calling and LinkedIn.
- Qualified prospects and coordinated with the internal sales team to finalize deals.
- Managed client communication and paperwork follow-ups to streamline the sales process.
Telesales Executive
The Car Finance Company
12.2016 - 04.2017
- Advised clients on car finance options, building customer profiles.
- Liaised with underwriters to secure approvals and assist with vehicle selection.
Telesales Representative
Click Car Credit
08.2016 - 11.2016
- Cold-called sub-prime leads from Zuto and Car Finance 247.
- Supported clients across various regions to arrange financing and dealer visits.
- Position ended due to redundancy.
Senior Energy Account Manager
Inenco Direct
11.2014 - 06.2016
- Cold-called SMEs to assess and optimize their energy contracts.
- Managed tendering process and contract negotiation.
- Promoted to Senior Team Member; led performance metrics and team supervision.
Customer Services Representative
TalkTalk Business
10.2011 - 09.2014
- First point of contact for billing, service, and technical issues.
- Achieved KPIs in call handling, upselling, and customer satisfaction.
- Provided tailored solutions for business broadband and voice services.
Education
Automotive Engineering
Warrington And Vale Royal College
Warrington 07.2008
Skills
- Technical Inspections (Military and Civilian Equipment)
- Mechanical Fault-Finding
- Technical Documentation & Record-Keeping
- Hydraulics & Pneumatics Knowledge
- Diagnostics
- Service and repair
Timeline
Heavy Equipment Mechanic
M&E Global
05.2020 - Current
CPM Sales Agent
Royal Mail International
06.2019 - Current
Sales Advisor
GID Ltd
01.2019 - 06.2020
Direct Sales Executive
Academy Leasing
04.2017 - 12.2018
Telesales Executive
The Car Finance Company
12.2016 - 04.2017
Telesales Representative
Click Car Credit
08.2016 - 11.2016
Senior Energy Account Manager
Inenco Direct
11.2014 - 06.2016
Customer Services Representative
TalkTalk Business
10.2011 - 09.2014
Automotive Engineering
Warrington And Vale Royal College
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