Customer Service Manager accomplished in keeping teams on-target through effective training, motivation, and quality assurance procedures. Supports transparency with regular monitoring and routine audits. Innovative leader with a history of increasing performance and customer satisfaction.
Earned the rank of Eagle Scout with BSA Troop 252, demonstrating exceptional leadership, commitment, and community service. Successfully planned and led a comprehensive Eagle Scout Service Project, coordinating volunteers and resources to make a lasting positive impact on the community.