Greg Harper
Millsboro
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Retired
Self
07.2017 - Current
Sales
JP Cheverolet
02.2010 - 06.2017
- Gathered financial information, prepared documents, and closed books.
- Monitored budgeting, forecasting, expenditures and performance for accounts.
- Handled day-to-day accounting processes to drive financial accuracy.
- Customer Service
- Time Management
Manager
Variety Auto Brokers
02.2003 - 02.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Area General Manager
AmeriCredit Financial Services
09.1996 - 02.2003
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained new employees on proper protocols and customer service standards
- Trained and guided team members to maintain high productivity and performance metrics
- Assisted in recruiting, hiring and training of team members
Meat and Seafood Clerk
Klein's Grocery
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Education
Associate of Arts - General Studies
The Community College of Baltimore County
Catonsville, MDHigh School Diploma -
Franklin High School
Reisterstown, MD05.1985
Skills
- Decision-Making
- Customer Relations
- Multitasking Abilities
- Self-Directed
- Time Management
- Analytical and Critical Thinking
- Cultural Awareness
- Quality Assurance
- Excellent Communication
- Organizational Skills
Timeline
Retired
Self
07.2017 - Current
Sales
JP Cheverolet
02.2010 - 06.2017
Manager
Variety Auto Brokers
02.2003 - 02.2010
Area General Manager
AmeriCredit Financial Services
09.1996 - 02.2003
Meat and Seafood Clerk
Klein's Grocery
Associate of Arts - General Studies
The Community College of Baltimore County
High School Diploma -
Franklin High School
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