Greg Hutcheon
Outbound Product Manager - SAP S/4HANA Cloud ERP
Heidelberg
Summary
I’m a dedicated and energetic member of the SAP S/4HANA Cloud ERP Enablement team, currently striving to communicate the best of Cloud ERP features and functions as an outbound product manager. I bring stakeholders from throughout the product community together for expertise exchange as project manager of the Product Expert training, and otherwise enjoy getting creative to write product-centric blog, video and webinar content to our partners and customers. I’m passionate about collaboration and being authentic in my role, and pride myself on being easy to work with whilst getting results. I speak German with a vaguely Scottish and slightly Bavarian accent and am convinced that rugby is the most useful metaphor for commercial and working life - and I’d love the chance to tell you why.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Product Specialist - Enablement
SAP S/4HANA
11.2020 - Current
- Project leadership of SAP S/4HANA Cloud Product Expert Training
- Planning and optimisation of the expert training
- Increased growth of training across various KPI’s (registrations, participants, scope, NPS score)
- Initiated the first delta training for all deployment modes of S/4HANA
- Event communication and promotion to the SAP S/4HANA Cloud ERP expert Community
- Coordination of speakers across all sessions & agenda planning
- Introduced & implemented new communication and promotion standards
- Created & administered sharepoint landing pages
- Q&A Moderation and webinar presentation
- Outbound product management for Solution Order Management in S/4HANA Cloud
- Content creation for each new release - blogging, release videos, slide decks
- Video presentation and video editing
- Conducting customer & partner facing webinars & product demonstrations
- Developing hands-on product knowledge
- Growing network of product experts throughout development & product management teams
- Driving team internal projects - OKRs, rebranding.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future event iterations.
User Assistance Developer
SAP Marketing Cloud / S4 HANA
01.2018 - 11.2020
- Creating accurate user assistance content to enable users to deploy, administer and work with SAP Software
- Ensuring consistency and quality of product documentation, guides, tutorials and UI texts
- Creation of non-UA related product content such as blogs and videos
- Reviewing existing documentation and social channels to identify information needs of users.
Numerous part time, casual and seasonal jobs
12.2014 - 05.2017
Internship: Global Fleet Management
General Electric Jenbacher
06.2014 - 11.2014
- Maintaining and updating global fleet data & updating upgrade records
- Reporting on standard working times for processes, upgrades and repairs
- Cross-functional data collection and compiling presentations
- Compilation of data to create a communications template for global external fleet program.
Human Resources Operations Specialist
Microsoft
03.2013 - 11.2013
- Providing Operational support to MS employees for all HR related matters
- Redundancy calculation for severance agreements
- Functional support and reporting for HR consultants and Business Partners
- Collaboration with external Payroll vendors, external HR Agencies.
Internship – Brand Marketing Operations : Creative shoot & Production
01.2012 - 09.2012
- Supporting on all brand creative productions - Organising and sending product samples for all productions, shoots and PR activities, assisting in pre & post production execution
- Responsible for all departmental procurement processing, acting as point of contact for vendors enquiries
- Creation of an art buying guide for productions
- Management of a creative shoot with a top footballer, coordinating agencies and player management
- Management of Brand Centre video wall Project - arranging and overseeing the implementation of a new internal video wall campaign – working with media agencies and communication departments.
Education
MSc Organisation Studies -
Innsbruck University
01.2014 - 04.2017
B.A. International Business with Modern Languages - undefined
Strathclyde University
Skills
Team Leadership
undefinedTimeline
Product Specialist - Enablement
SAP S/4HANA
11.2020 - Current
User Assistance Developer
SAP Marketing Cloud / S4 HANA
01.2018 - 11.2020
Numerous part time, casual and seasonal jobs
12.2014 - 05.2017
Internship: Global Fleet Management
General Electric Jenbacher
06.2014 - 11.2014
MSc Organisation Studies -
Innsbruck University
01.2014 - 04.2017
Human Resources Operations Specialist
Microsoft
03.2013 - 11.2013
Internship – Brand Marketing Operations : Creative shoot & Production
01.2012 - 09.2012
B.A. International Business with Modern Languages - undefined
Strathclyde University
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