Gulendam KAPIRTI-ROS
Boise
Summary
Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision, and campaign enhancement. Prepared to bring 10+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Insightful [Job Title] with experience devising and implementing marketing campaigns. Built deep understanding of target audience and competitors to develop effective marketing messaging. Early adopter of latest industry trends and strategies, resulting in consistently fresh and creative ideas.
Overview
20
20
years of professional experience
Work History
Marketing Manager
Auto-Kabel Hausen I.W.
06.2015 - 10.2024
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Optimized email campaigns to increase open and click-through rates.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Devised content strategy to effectively engage target audiences.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Assistant Marketing Manager
Monro AG
04.2014 - 05.2015
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Boosted affiliate revenue by leveraging diverse channel strategies and growth-focused initiatives.
- Oversaw and adhered to communications department budget.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Successfully project managed numerous multi-lingual direct mail and email campaigns simultaneously.
- Met and exceeded sales and growth goals by maintaining relationships with both customers and vendors.
- Developed innovative and targeted collateral to support overall branding objectives.
- Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets and developing protocol.
Marketing Assistant
Damco AG
09.2013 - 03.2014
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Boosted affiliate revenue by leveraging diverse channel strategies and growth-focused initiatives.
- Oversaw and adhered to communications department budget.
Customer Support Manager
Merz Pharma AG
02.2011 - 08.2013
- Coordination and correct processing of orders
- Controlling and contact for the logistics services provider
- Monitoring and checking of the warehouse
- Coordination of delivery dates damage and complaints
- Reminders and accounts receivable
Customer Support Manager
La Roche AG
03.2010 - 01.2011
- Audited customer support procedures and collaborated regionally to promote standardization across offices.
- Collaborated with cross-functional departments to formulate product and process improvements based on customer feedback.
- Elevated customer satisfaction and loyalty by taking ownership of customer issues and following through to resolution.
- Directed intelligence gathered from customer support channels to product and data science teams to improve products and user experience.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Analyzed product information to verify accuracy and drive corrective actions to closure.
Dispatcher Export
BLG Basler Lagerhaus
09.2007 - 12.2009
- Dispatcher in Export at BLG Basler Lagerhaus
- Scheduling of trucks for Export to Benelux
- Invoicing and preparation of customs documents
- Supply Customers with Shipping Solutions
Import Dispatcher
Geisseler Logistics AG
03.2005 - 08.2007
- Invoicing of the transports including document management
- Support and acceptance of orders for customers and suppliers
- Complaint processing
- Contact with the driver and warehouse for goods quality and control
Education
Marketing Specialist - Marketing Management
Chamber of Industry And Commerce
Freiburg, Germany01-2017
Bachelor of Arts - Accounting and Finances
Chamber Of Industry And Commerce
Freiburg, Germany01.2014
Bachelor of Arts - Business Management
Chamber of Industry And Commerce
Freiburg, Germany12.2010
Bachelor of Arts - Transport Management and Operations
Chamber Of Industry And Commerce
Freiburg, Germany11.2008
Skills
- Marketing campaign management
- Sales enablement
- PeopleSoft
- Partnership marketing
- Competitor analysis
- Advertising management
- Marketing analytics
- P&L management
- Staff management
- Budget administration
- Budgeting and allocation
- Brand-building strategies
- Data analytics
- Customer relationship management (CRM)
- Partnership development
- Marketing campaign development
- Customer acquisition
- Retail marketing
- Marketing campaigns
- Social media marketing
Languages
German
Turkish
Timeline
Marketing Manager
Auto-Kabel Hausen I.W.
06.2015 - 10.2024
Assistant Marketing Manager
Monro AG
04.2014 - 05.2015
Marketing Assistant
Damco AG
09.2013 - 03.2014
Customer Support Manager
Merz Pharma AG
02.2011 - 08.2013
Customer Support Manager
La Roche AG
03.2010 - 01.2011
Dispatcher Export
BLG Basler Lagerhaus
09.2007 - 12.2009
Import Dispatcher
Geisseler Logistics AG
03.2005 - 08.2007
Bachelor of Arts - Accounting and Finances
Chamber Of Industry And Commerce
Bachelor of Arts - Business Management
Chamber of Industry And Commerce
Bachelor of Arts - Transport Management and Operations
Chamber Of Industry And Commerce
Marketing Specialist - Marketing Management
Chamber of Industry And Commerce
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