Halwan Ramadhan
Cottbus
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hotel Waiter
Hotel Waldhütte
04.2023 - 12.2023
- Kept work environments, equipment and trays clean and sanitized for guests.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Maintained clean and safe work environment.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
Commis Waiter
Bleiche Resort
10.2021 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Science - Environmental Science
Brandenburgische Technische Universität Cottbus-Se
Cottbus04.2025
Skills
- Guest Relations
- Menu Memorization
- Company Policy Adherence
- Request Management
- Multi-Tasking Skills
- Organizational Abilities
- Problem-Solving
- Beverage Preparation
- Supply Stocking
- Payment Processing
- Customer Service
Accomplishments
- Achieved great customer satisfaction through effectively helping with being friendly and taking their needs seriously.
Certification
- Rotekarte License
Additional Information
I possess exceptional customer service skills, a proven track record of efficiently managing high-pressure situations, and a deep understanding of mixology, ensuring a positive and memorable dining experience for guests.
Languages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Kurdish
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Timeline
Hotel Waiter
Hotel Waldhütte
04.2023 - 12.2023
Commis Waiter
Bleiche Resort
10.2021 - 12.2022
Bachelor of Science - Environmental Science
Brandenburgische Technische Universität Cottbus-Se
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