Content manager
NUX game
09.2023 - 06.2024
Halyna Sienohonova
Content manager
Kyiv,Kyiv
Timeline
Customer Support Specialist
Aspire Global
01.2022 - 09.2023
Master of Arts - Journalism
Luhansk Taras Shevchenko National University
09.2021 - 06.2023
Senior Lecturer
KROK University
09.2020 - Current
Master of Arts - Philologist, English Language Lecturer, Translator
Luhansk Taras Shevchenko National University
09.2020 - 06.2022
Master of Science - . Commodity Science, Safety & Quality
Kyiv National University of Trade And Economics
11.2012 - 06.2022
Master of Science - Commercial Entrepreneurship & Commodity Science
Luhansk Taras Shevchenko National University
09.2007 - 06.2012
Master of Arts - Philologist, German & English Languages, Lecturer, Translator
Luhansk Taras Shevchenko National University
09.2006 - 06.2012
Work History
Senior Lecturer
KROK University
Kyiv
09.2020 - Current
- Developed professional relationships with faculty and students, fostering a trusting and engaging academic environment.
- Participated in the accreditation process for the scientific department.
- Supervised student research and academic papers, using varied teaching methods and materials to enhance learning.
- Delivered structured, systematized information to students, with a focus on presentations and practical application.
Content manager
NUX game
Kyiv, Kyiv
09.2023 - 06.2024
- Managing with CMS platforms to adapt content based on specific geolocations, aligning with the needs of the local market.
- Basic knowledge of HTML.
- Conducted business negotiations in Ukrainian and English.
- Creation of various content: descriptions of slots, provider pages, and technical content in English.
- Edited and reviewed articles (quality control of copywriters' work).
- Experience with SurferSEO for text and content optimization.
- Analysis of the semantic core and optimization of texts using keywords.
- Generating texts, creating call-to-action titles.
Work with various AI tools for content creation.
Placing pictures and CTA. - Cooperation with the design department: traffic administration and visual content work.
- Preparation of materials for branding in the style of the company.
- Planning and maintenance of the content calendar.
Customer Support Specialist
Aspire Global
Kyiv, Kyiv
01.2022 - 09.2023
- Managed interaction with the client: clear communication, elimination of major technical errors, verification of documents, withdrawals, deposits and operations with internal accounts.
- Ensuring uninterrupted access and work in the server part of the client's account.
- Create, send professional emails to effectively communicate solutions and updates.
Education
Master of Arts - Philologist, German & English Languages, Lecturer, Translator
Luhansk Taras Shevchenko National University
Ukraine 09.2006 - 06.2012
Master of Science - Commercial Entrepreneurship & Commodity Science
Luhansk Taras Shevchenko National University
Ukraine 09.2007 - 06.2012
Master of Science - . Commodity Science, Safety & Quality
Kyiv National University of Trade And Economics
Ukraine 11.2012 - 06.2022
Master of Arts - Philologist, English Language Lecturer, Translator
Luhansk Taras Shevchenko National University
Ukraine 09.2020 - 06.2022
Master of Arts - Journalism
Luhansk Taras Shevchenko National University
Ukraine 09.2021 - 06.2023
Overview
4
4
years of professional experience
24
24
years of post-secondary education
Skills
- Time management
- Organizational skills
- Problem-solving skills
- Call management
- Customer service and care
- Polite communication skills
- Student engagement
- Academic publication
- Copywriting and Editing
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