HAMEED NAZARI
Saarbrücken
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Sales Advisor
Tesla
2025.01 - Current
- Representation
- Customer Service
- Support
- Sales Experience
- Success-Oriented
- Team Spirit
OPERATION TEAM LEAD
PERFORM SERVICES GMBH & CO. KG
2023.12 - 2024.12
- Planning and optimization of human resources
- Assignment of tasks
- Customer contact (branch management)
- Process and conflict management
SALES EXECUTIVE
MOHAMMAD HUSSAIN MOHAMMAD L.L.C
2017.11 - 2019.05
- Coordinating large scale travel between businesses
- Ensuring business is well represented and contacted first
- Helping passengers with trips involving multiple airlines
- Creating of packages and deals to businesses
- Creating frequent reviews and reports with sales and financial data
- Ensure the availability of stock for sales and demonstrations
PROFESSIONAL TRAINER
EXCELLENCE TRAINING CENTRE JLT
2017.03 - 2017.06
- Preparing of Learning Material for Students, Teachers and Trainees.
- Preparing regular training performance reports.
- Giving Training to new Students.
- Organizing meetings, documentation and storage of data
- Presenting reports to management
- Customizing training content to meet the needs of specific audiences.
PROJECT COORDINATOR
KABUL BLUEBIRD LOGISTICS & SERVICES COMPANY
2016.01 - 2017.02
- Maintaining precise and up-to-date records of data
- Collaborating in budget preparation
- Managing group bookings
- Ensuring a high level of customer satisfaction throughout the entire travel experience.
- Preparing and upholding comprehensive project documentation, including itineraries, contracts, and post-trip reports.
VOLUNTEER
AUDIOPEDIA FOUNDATION
2015.06 - Current
- Empowering women through accessible knowledge
VOLUNTEER
CARITAS VERBAND SAARBRÜCKEN
2022.04 - 2024.12
- Organization team of the integration project "Wir sind da!" in Kleinblittersdorf: Organize a cultural initiative, Help at events
- Saarbrücken Migration Service: Interpreter service for clients from Afghanistan
Education
Master - Business Administration
Saarland University
Saarbrücken, Germany2024-12
Certificate - Telc Deutsch C1 Hochschule, Deutsch
DIWAN
Marburg, Germany02.2021
Certificate - Team Building workshop
Young Leaf
Kabul, Afghanistan11.2016
Bachelor - Educational Psychology
Kabul University
Kabul, Afghanistan12.2015
Bachelor - Business Administration (International trade)
Dunya University
Kabul, Afghanistan12.2013
Certificate - Training on Family law, Inheritance law and Property law
Norwegian Refugee Council
Kabul, Afghanistan10.2013
Skills
- MS-Office
- Customer Service
- Python for Non-programmers
- Ability to work in a team
- Tableau
- IBM SPSS Modeler
- Communication Skills
- Ability to Multitask
- Planning
- Problem solving
- Administrative Duties
Languages
Dari
Pashto
German
English
Hindi
Personal Information
Driving License: Class B
Hobbies and Interests
- Reading
- Swimming
Timeline
Sales Advisor
Tesla
2025.01 - Current
OPERATION TEAM LEAD
PERFORM SERVICES GMBH & CO. KG
2023.12 - 2024.12
VOLUNTEER
CARITAS VERBAND SAARBRÜCKEN
2022.04 - 2024.12
SALES EXECUTIVE
MOHAMMAD HUSSAIN MOHAMMAD L.L.C
2017.11 - 2019.05
PROFESSIONAL TRAINER
EXCELLENCE TRAINING CENTRE JLT
2017.03 - 2017.06
PROJECT COORDINATOR
KABUL BLUEBIRD LOGISTICS & SERVICES COMPANY
2016.01 - 2017.02
VOLUNTEER
AUDIOPEDIA FOUNDATION
2015.06 - Current
Master - Business Administration
Saarland University
Certificate - Telc Deutsch C1 Hochschule, Deutsch
DIWAN
Certificate - Team Building workshop
Young Leaf
Bachelor - Educational Psychology
Kabul University
Bachelor - Business Administration (International trade)
Dunya University
Certificate - Training on Family law, Inheritance law and Property law
Norwegian Refugee Council