Hannah Thompson
Cottonwood
Summary
Highly motivated Firefighter with in-depth knowledge of safely suppressing fires. Thinks quickly under pressure and remains calm in stressful situations. Offering 6 years of experience in efficiently responding to fire and EMS alarms. Proficient performing emergency diagnostic and treatment procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Firefighter / NREMT /Fire Dispatcher
US Air Force Base
08.2020 - 08.2024
- Respond to fires, car crashes, medical emergencies, aircraft emergencies, gas leaks and hazardous material spills.
- Teaching classes on fire science, apparatus pump mechanics, skills and techniques for firefighting.
- Certified Red Cross BLS and CPR instructor.
- Manage calls as a driver operator and Emergency Medical Technician.
- Certified in Incident Management System ICS 100, 200, and 700
- Certified Firefighter 1, 2, and ARFF (Aircraft Rescue Firefighting).
- Adhered to OSHA and NFPA standards by conducting annual testing.
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
- Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Air Force
United States Department Of Defense
08.2020 - 08.2024
- Operated varied hand and power tools to complete repairs.
- Skilled at working independently and Collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently;y in order to complete all tasks within deadlines.
- Worked with many other nations and provided emergency services during a NATO exercise.
- Gave and followed direction efficiently and made decisions quickly to direct operations.
- Worked and trained cooperatively with other military members to ensure fluidity of operations.
- Provided detail oriented work and in an organization and chain of command based work place.
- Exceeded all physical, mental, emotional and educational standards.
Front Counter Help
Panda Express
03.2018 - 05.2019
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Streamlined order processing for increased accuracy and reduced wait times.
- Handled cash transactions with precision, ensuring accurate accounting and minimizing discrepancies.
- Assisted in maintaining a clean and organized front counter area for an inviting customer experience.
- Resolved customer complaints promptly, demonstrating empathy and professionalism.
- Collaborated with kitchen staff to ensure timely delivery of orders, contributing to overall positive dining experiences.
- Improved customer retention by offering personalized recommendations based on individual preferences.
- Supported inventory management efforts by tracking stock levels at the front counter and reporting shortages as needed.
- Implemented upselling techniques effectively, increasing average ticket sales while maintaining customer satisfaction levels.
- Displayed exceptional multitasking skills during peak hours, managing multiple responsibilities without compromising service quality.
- Managed multiple tasks in high-volume environment.
- Cleaned and maintained dining area and condiment stations.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Monitored food supplies and notified management to restock limited inventories.
- Reconciled cash drawer and corrected any errors.
- Implemented stock control systems for monitoring and requisitioning supplies.
Camp Counselor
Camp Meriwether BSA
06.2018 - 08.2018
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
No Degree - Fire Science
Community College of The Air Force
Montgomery AlabamaNo Degree - Fire Science
Shasta College
Redding California High School Diploma -
West Valley High School
Anderson California 06.2020
Skills
- Fire Pump Operation
- Dispatch
- Emergency Response Procedures
- Emergency Medical Treatment
- Disaster Management
Affiliations
- United States DOD (Department of the Air Force)
- National Registry of Medics
- Red Cross
- Boy Scouts of America
Certification
- Fire Fighter 1 and 2
- National Registry Emergency Medical Responder
- Hazardous Materials Operations and Awareness
- Driver Operator - Engine, Mobile Water Supply Tanker, ARFF, and RIV
- Aircraft Rescue Firefighter
- Firefighter Safety and Survival
- Confined Space Awareness
- Red Cross CPR/BLS instructor
Accomplishments
- Coined by Base Commander, Civil Engineering Commander, and Fire Department Assistant Chief for saving the life of a 13 year Old German Civilian having a seizure at a festival.
- Coined by Fire Department Leadership for excellent work in helping set up, tear down, and reading the prayer at the September 11th remembrance ceremony.
- Firefighter of the quarter at Spangdahlem Fire Department.
- Honor Graduate at Basic training. Graduated at the top 5% of all military trainees.
- Inspirational Staff Member Award at Camp Meriwether for quick response and actions to protect personnel and property during a wild fire.
Timeline
Firefighter / NREMT /Fire Dispatcher
US Air Force Base
08.2020 - 08.2024
Air Force
United States Department Of Defense
08.2020 - 08.2024
Camp Counselor
Camp Meriwether BSA
06.2018 - 08.2018
Front Counter Help
Panda Express
03.2018 - 05.2019
No Degree - Fire Science
Community College of The Air Force
No Degree - Fire Science
Shasta College
High School Diploma -
West Valley High School
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