Hannah Milena Jatho
Nieste
Summary
Reliable Service Crew Member knowledgeable about serving operations and compliance standards. Hardworking team member with 2 years of experience and flexible schedule.
Overview
6
6
years of professional experience
Work History
Service Crew Member
Hotel und Restaurant Tresor
Kaufungen
07.2021 - Current
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Calculated totals, processed payments and issued receipts.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Took orders, served the meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Newspaper Carrier
Linus Wittich Verlag
Fritzlar
04.2017 - 03.2021
- Delivered newspapers and flyers to about 50 homes weekly.
- Collected every 3 months customers charge and brought it to the bank.
- Processed payments, made change, and provided receipts.
Education
High School Diploma -
Herderschule Kassel
Kassel07.2023
Skills
- Team Collaboration
- Station Preparation
- Customer Service
- Ordering Procedures
- Serving and Bussing
Languages
German
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Service Crew Member
Hotel und Restaurant Tresor
07.2021 - Current
Newspaper Carrier
Linus Wittich Verlag
04.2017 - 03.2021
High School Diploma -
Herderschule Kassel