HANNAH WANJIRU GITHIGA
Doha,
Summary
Proven Housekeeper with a track record of enhancing guest experience at St.Regis Hotel through meticulous cleaning and organizing abilities. Excelled in teamwork and chemical handling, streamlining laundry processes for improved efficiency. Demonstrated exceptional time management and inventory control, ensuring high standards of cleanliness and safety.
Overview
11
11
years of professional experience
Work History
Housekeeper
St.Regis Hotel
02.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeper
Serena Hotel
10.2013 - 09.2017
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage
- Correct usage, storage and labelling of all chemicals and other applicable equipment.
- Use cleaning machines and cleaning equipment under the guidance of management, maintain and as designated by immediate supervisor.
- Deep cleans carpets, drapes, and upholstery.
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
- Check stocking levels of all consumables and replace when appropriate
- Ensure all rooms are cared for and inspected according to standards
Education
Diploma - Hotel Tourism And Management
MOI University
Eldoret,Kenya11.2009
Certificate Of Secondary
Kiamaina Secondary
Nakuru, Kenya11.2006
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Vacuuming and sweeping
- Vacuuming
- Excellent oral and written communication
- Chemical Handling
- Time Management
- Team Support and Collaboration
- Inventory Control
Languages
English
Timeline
Housekeeper
St.Regis Hotel
02.2022 - Current
Housekeeper
Serena Hotel
10.2013 - 09.2017
Diploma - Hotel Tourism And Management
MOI University
Certificate Of Secondary
Kiamaina Secondary
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