Hannes Kell
Senior IT Supporter
Berlin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
21
21
years of post-secondary education
2
2
Certifications
Work History
Vor Ort Support
Paul-IT GmbH
10.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Vor Ort Support mit Netzwerk Support
Cancom Publik GmbH
08.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Vor Ort Support mit Netzwerk Support
SBE network Solution GmbH
12.2022 - 05.2023
1st Level Remote Support
Robert Half GmbH
03.2022 - 12.2022
medizinische Rehabilitation
10.2021 - 02.2022
1st Level Onsite Support
RENAFAN GmbH
08.2021 - 09.2021
Serversupport, AD Pflege Systemorganisation
DYNAbit Systemhaus GmbH
09.2020 - 07.2021
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
1st & 2nd Level Onsite Support, Remotesupport
Heymanns IT Solution GmbH
08.2018 - 07.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Client Service: 1st Level Support
Computacenter GmbH
11.2015 - 05.2016
Client Service: 1st + 2nd Level Support, Remotesupport
Hönigsberg & Düvel Datentechnik GmbH
12.2012 - 10.2015
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Elektroinstallation und Gebäudeverkabelung
ITG System IT-Solution GmbH
09.2011 - 10.2012
medizinische Rehabilitation
05.2006 - 09.2007
Grundwehrdienst
Tollenseekaserne Neubrandenburg
07.2004 - 03.2005
Education
Grundschule -
Neverin
08.1991 - 08.1995
Abitur
Friedland
Friedland 05.1995 - 07.2004
Berufsausbildung - staatlichen geprüften Assistenten für Grafik-Design
08.2005 - 05.2006
Berufsvorbereitung - Mediengestalter
SO-Print
Berlin 09.2007 - 09.2008
Berufsausbildung - IT-Systemelektroniker
Annedore-Leber-Berufsbildungswerk
Berlin 09.2008 - 08.2011
Studium - Elektrotechnik
06.2016 - 07.2018
Berufsausbildung - Fachinformatiker Systemintegration
Comcave
08.2019 - 08.2020
Skills
Proactive attitude
Personal Information
- Place of Birth: Neubrandenburg
- Date of Birth: 08/12/84
- Nationality: deutsch
- Marital Status: ledig
Certification
Fachinformatiker Systemintegration
Timeline
Vor Ort Support
Paul-IT GmbH
10.2024 - 01.2025
Vor Ort Support mit Netzwerk Support
Cancom Publik GmbH
08.2023 - 02.2024
Vor Ort Support mit Netzwerk Support
SBE network Solution GmbH
12.2022 - 05.2023
1st Level Remote Support
Robert Half GmbH
03.2022 - 12.2022
medizinische Rehabilitation
10.2021 - 02.2022
1st Level Onsite Support
RENAFAN GmbH
08.2021 - 09.2021
IT Systemadministrator by DYNAbit Systemhaus GmbH
07-2021
Serversupport, AD Pflege Systemorganisation
DYNAbit Systemhaus GmbH
09.2020 - 07.2021
Fachinformatiker Systemintegration
08-2020
Berufsausbildung - Fachinformatiker Systemintegration
Comcave
08.2019 - 08.2020
1st & 2nd Level Onsite Support, Remotesupport
Heymanns IT Solution GmbH
08.2018 - 07.2019
Studium - Elektrotechnik
06.2016 - 07.2018
Client Service: 1st Level Support
Computacenter GmbH
11.2015 - 05.2016
Client Service: 1st + 2nd Level Support, Remotesupport
Hönigsberg & Düvel Datentechnik GmbH
12.2012 - 10.2015
Elektroinstallation und Gebäudeverkabelung
ITG System IT-Solution GmbH
09.2011 - 10.2012
Berufsausbildung - IT-Systemelektroniker
Annedore-Leber-Berufsbildungswerk
09.2008 - 08.2011
Berufsvorbereitung - Mediengestalter
SO-Print
09.2007 - 09.2008
medizinische Rehabilitation
05.2006 - 09.2007
Berufsausbildung - staatlichen geprüften Assistenten für Grafik-Design
08.2005 - 05.2006
Grundwehrdienst
Tollenseekaserne Neubrandenburg
07.2004 - 03.2005
Abitur
Friedland
05.1995 - 07.2004
Grundschule -
Neverin
08.1991 - 08.1995
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