Haris Hodzic
Mannheim
Summary
Many years of experience in an international environment in business, experience in several sectors and industries. Excellent handling in a new environment as well as new business tasks. Excellent communication with colleagues as well as other departments and the company. Quick adaptation to existing company standards and the desire for new learning and improvement as well as new challenges.
Overview
17
17
years of professional experience
Work History
Operations Executive
Support4Business GmbH
Mannheim
02.2023 - 06.2024
- Strategic Leadership: Since founding the company in February 2023, I have been driving its strategic vision, achieving consistent growth and profitability in a short time frame
- Operational Excellence: Overseeing all company operations, including finance, HR, and customer service, I quickly implemented streamlined processes, improved cost efficiency, and enhanced customer satisfaction within months of inception
- Business Establishment: As the founder, I established the company from the ground up, handling all legal documentation, regulatory compliance, and government interactions, including tax office and bureaucratic processes, in a matter of months
- Market Expansion: Despite the company's recent establishment in February 2023, I have spearheaded market expansion efforts, identifying new business opportunities, forming strategic partnerships, diversifying offerings, and exploring untapped domestic and international markets in a short period of time.
Purchasing & Operations Manager / Pri Opening
Hotel & Restaurant "Priscapac Resort"
Korcula Island
03.2021 - 10.2021
- Identified and maximized sales opportunities, resulting in a 7% increase in customer retention rates
- Established food and beverage menus, including special event menus like Dalmatia nights and Fishing nights, creating an excellent customer environment and driving a 20% increase in customer bookings
- Handled customer disputes in a professional and pleasant manner
- Led and managed a diverse team of 12 individuals, fostering collaboration, nurturing talent, and ensuring smooth operations for optimal customer service and satisfaction.
Purchasing Manager
Vimec Valves Group Srl Italy
Sarajevo
09.2019 - 01.2021
- Managed the pre-opening and ongoing purchasing strategy and implementation process
- On-boarded on the cost-optimization & purchase strategy of more than 45 people (controlling, food & beverage, back-office)
- Led the inventory optimization process
- Negotiated with international suppliers, and achieved an average of 18-22% cost savings
- Continuously ensured compliance with federal, state, and local food and beverage storage laws, regulations, and codes
- Ensured the local & international quality and certification processes 7 years in a row.
Purchasing & Operations Manager
Hifa-Petrol
Sarajevo
04.2018 - 08.2019
- Drove procurement process for 14 self-service car washes and 11 fast-fit services
- Maintained, managed, and controlled consumption and inventories at petrol stations
- Optimized the resources by more than 15%
- Decreased the optimum stocking stock (inventories, goods) by 10%
- Managed the application of key market dynamics and commodity trends including raw materials to validate cost competitiveness and market impacts
- Achieved savings by 15%.
Purchasing & Operations Manager
Hotel Novotel Sarajevo
Sarajevo
03.2011 - 03.2018
- Managed negotiations and adapted supply chain processes and terms, maintaining direct communication with international suppliers
- Successfully negotiated the supply of critical product components, resulting in an average cost optimization of 10%
- Developed, oversaw, and executed procurement strategies spanning five years ahead, encompassing working capital and fixed assets management
- Conducted and monitored the complete procurement process for 36 petrol stations, 3 oil terminals, and administrative buildings.
Sales Specialist
BSH Merkur Export-Import
Visoko
02.2007 - 03.2011
- Filled the sales pipeline & negotiated with the potential costumers. Market analysis, guided promotion with customers.
Education
Dental Technician - Dental Technician
Secondary Dental School
Sarajevo, Bosnia and Herzegovina06.2001
Sharjah Publich School
Dubai, Sharjah UAEHospitality Management Studies - Operations Management
Alison
Galway03.2022
Project Management Diploma - Purchasing, Procurement, And Contracts Management
Alison
Galway 03.2023
Skills
Deliverables oversight
Negotiation
Operations management
Business Development
Project Management
Business administration
Contract Management
Strategic planning
Staff Management
Problem solving skills
Budgeting
Business planning
Relationship building
Coaching and mentoring
Scheduling
Delegation
Employmentdates
- 04/2018, 08/2019
- 03/2011, 03/2018
- 09/2019, 01/2021
- 02/2023
- 02/2021, 10/2021
- 02/2007, 03/2011
Awards
- Award for outstanding contribution, 12/2015, Hotel Novotel
- Employee of the month, 08/2011, Hotel Novotel
Languages
English
Advanced (C1)
German
Intermediate (B1)
Bosnian
Bilingual or Proficient (C2)
Timeline
Operations Executive
Support4Business GmbH
02.2023 - 06.2024
Purchasing & Operations Manager / Pri Opening
Hotel & Restaurant "Priscapac Resort"
03.2021 - 10.2021
Purchasing Manager
Vimec Valves Group Srl Italy
09.2019 - 01.2021
Purchasing & Operations Manager
Hifa-Petrol
04.2018 - 08.2019
Purchasing & Operations Manager
Hotel Novotel Sarajevo
03.2011 - 03.2018
Sales Specialist
BSH Merkur Export-Import
02.2007 - 03.2011
Dental Technician - Dental Technician
Secondary Dental School
Sharjah Publich School
Hospitality Management Studies - Operations Management
Alison
Project Management Diploma - Purchasing, Procurement, And Contracts Management
Alison