Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
Generic
HARSHIT KUMAR

HARSHIT KUMAR

OPERATIONS ANALYST
Berlin

Summary

Results-oriented Operations Analyst with 4+ years of experience in sales operations, business analytics, and performance reporting within the tech and manufacturing sectors. Proven track record of driving revenue growth, improving KPI tracking, and streamlining processes through actionable insights and data visualization. Proficient in SQL, Looker, Power BI, and Tableau. Recognized for excellence in analytics, stakeholder communication, and collaborative problem-solving. Open to opportunities across industries where data-driven decision-making and operational excellence are valued.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Sales Operations Analyst

Concentrix GmbH - (Client: Meta Platforms Inc.)
12.2021 - Current
  • Developed and maintained sales glidepaths and reporting structures that improved target accuracy by 15% and increased sales by 12%.
  • Collaborated with senior sales operations teams to create data-driven strategies, directly contributing to a 10% revenue uplift in Q2 and Q3.
  • Designed interactive dashboards in Looker, Tableau, and Power BI for senior leadership, enabling strategic decision-making.
  • Extracted and analyzed large datasets using SQL for performance tracking and insight generation.
  • Improved vendor invoicing accuracy by 8%, enhancing financial tracking and vendor relationship management.
  • Received "Best Analyst Award" in Q2 and Q3 for surpassing performance metrics and delivering 20% profit growth.

Operational Team Lead

The Hi-Tech Gears Ltd
04.2017 - 09.2017
  • Provided operational support to executives and coordinated weekly statistical reports to stakeholders.
  • Led Agile team-building initiatives and promoted a culture of continuous improvement.

Trainee Credit Analyst

RM outsourcing and Consulting
02.2016 - 03.2017
  • Conducted credit analysis and financial risk assessment for corporate clients.
  • Created credit proposals and presented findings to stakeholders.
  • Applied statistical models to assess lending risks and supported decision-making.

Education

MBA - Strategic Management

Berlin School of Business And Innovation
Berlin, Germany
01.2021 - 12.2021

Bachelor of Commerce - Corporate Finance, Mathematics, Strategic Digital Marketing

Aligarh Muslim University
04.2016 - 12.2016

Skills

  • Data Analysis & Visualization: SQL, Power BI, Tableau, Looker
  • Sales Operations & KPI Tracking
  • Dashboard Creation & Reporting
  • Microsoft Excel & Financial Analysis
  • CRM Systems: Salesforce, Meta Internal CRM
  • Operational Strategy & Efficiency
  • Credit Analysis & Risk Assessment
  • Team Leadership & Communication

Additional Information

  • Meta Certified Digital Marketing Associate
  • Tableau Data Analyst Badge (Tableau Learning)
  • Microsoft Power BI Beginner Track (Microsoft Learn)
  • HubSpot Reporting Certification (HubSpot Academy)
  • IBM Data Visualization with Python or Excel (Coursera)
  • Excel VBA for Beginners (LinkedIn Learning)

Timeline

Sales Operations Analyst

Concentrix GmbH - (Client: Meta Platforms Inc.)
12.2021 - Current

MBA - Strategic Management

Berlin School of Business And Innovation
01.2021 - 12.2021

Operational Team Lead

The Hi-Tech Gears Ltd
04.2017 - 09.2017

Bachelor of Commerce - Corporate Finance, Mathematics, Strategic Digital Marketing

Aligarh Muslim University
04.2016 - 12.2016

Trainee Credit Analyst

RM outsourcing and Consulting
02.2016 - 03.2017

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